To be able to offer a team of dedicated professionals; each specializing in different elements, is so powerful. The key is that this team has to run like a well oiled machine; otherwise it could just be chaotic for all involved
Melissa Mancini, Realtor, CBR, GRI
As a seller, I would imagine the same experience would occur. Even if there is constant communication there are always instances when e-mail or the inter-office messaging system is backlogged. Any moment of failed communication provides a weak link where everyone starts falling over each other. Individuals and perhaps one assistant tend to be able to communicate better with each other and keep on top of all necessary things. Not to say that all teams are dysfunctional, there are some teams that work quite well together I'm sure but from my experiences, it has been difficult to get things done efficiently with teams.
Team or Individual - it's really about accountability. Sometimes one can do the same as two or three people much more efficiently because only one person is driving the car.... whereas, two can cover more ground at one time - and cover should the other be unavailable.
A seller needs to clearly understand who they are hiring, who will be their contact person, and learn if the team being considered is well oiled or not.
That being said, I AM part of a team, but we have very separate roles in the transaction. I have a web marketing background and do all of the promotion for the listing, and the CA/NV broker salesman I am partnered with has 30 years working with investment properties and luxury homes, and focuses on the contracts and negotiations. This really works well from our standpoint, and we feel our specialized roles best serves our clients.
On my team, sellers work with a team member and team leader and therefore receive the benefit of the leader's experience. They also have two other Realtors that can assist them if their chosen Realtor is otherwise occupied.