If I can help you further please let me know.
Deborah Rigsbee Miller, Real Estate Broker
Coldwell Banker - Advantage
You are under no obligation to work with that REALTOR from the information given. Even if you had signed the Exclusive Right to Sell Listing Agreement but felt the REALTOR did not perform his or her duties then you should be able to terminate the contract.
I give my clients a Satisfaction Guarantee with the listing agreement. And I tell them that if theyaren't happy with my services and I can't work it out with them, then I let them out of the contract.
It sounds as though you need a responsive agent who meets your expectations, particularly with regard to timely communication, and follow through. I encourage you to interview a few agents, express your expectations clearly, and select someone you feel you can trust, and who demonstrates that they can do the job. I would be delighted to meet with you, and discuss your needs in detail. Feel free to contact me directly at Nancy.Mitchell@pruysu.com.