You should simply tell the management company that you are complying with the "house rules," and that your neighbor has unrealistic expectations that you have no obligation to meet.
If you are a renter, I strongly urge you to refer these communications to the condo owner, and start looking for a new place to live.
All the best,
I CAN HONESTLY SAY I HAVE AVOIDED SELLING SUCH CONDOS IN THE 15 YEARS I HAVE BEEN DOING REAL ESTATE.
You're going to have to learn do deal with a few things until you sell the unit.
1. Carpeting: These days, people love beautiful wooden floors, but in your case, you need carpeing with thick padding.
2. Acoustic ceiling tiles: The absorb noise.
3. Objects on walls: Believe it or not, wall pictures, ornaments, bric a brac things arond the house absorb vibrations.
4. Find your communities sound ordinance laws, make a copy and give it to your neighbor.
My best advice is to move into a more stable structure. I have when developers cut corners, it ruins the quality of life for everyone who live in the structure.
I'm more than just a Realtor who sells property... I know about the property I sell.
When you're ready, give me a call.
I am asking for the future. Management is really no more on her side, than on mine, but they do have keep to bombard me with letters. And I simply want to avoid to respond to them everytime they feel like sending me one. For them its a work routine, for me extra burden.
Yeah, I get it, but I think you see that they can't adjudicate the matter, so they have to follow procedure.
You might take this up at the next Board meeting, pointing out that perhaps your neighbor needs a fresh copy of the House Rules sent over by the management company, with the direction that unless there is an actual violation of the rules, the management company should be left alone.
All the best,