I always like the "I was just curious: approach when my offers are rejected. It is the nature of the economy that most likely 4 out of 10 homes for sale are experiencing some type of financial duress. So, it is not unusual to assume that banks are overwhelmed with short sale properties and they know that savvy buyers are looking for them. It is the perfect storm! So here is what I recommend:

1. When possible always thank the co-broke agent for their effort in presenting your offer to the bank.
2. Stress your disappointment and explain that " you were just curious" was it the terms of the contract or the amount that you offered. (When given a choice of two people almost always will pick one)
3. Then, your agent who did the BPO. (If it was her listing she would no the agent or company doing the BPO)
4. Most of the time a BPO does not involve interior photos just external info on bedrooms, condition, baths size etc.
5. If you really want the home submit a counteroffer.

The bottom line for you would to make sure you are dealing with an agent that understand the complexity of short sales. I hope I answered your questions. If you need more info email me at rich.williams@kw.com

Good Luck, Dlitten!