Your 1st step as prior agent made in their comment to submit the packet of info. You need be qualified 1st prior to any agent assisting you
Lynn911 Dallas Realtor & Consultant, Credit Repair Advisor
The Michael Group - Dallas Business Journal Top Ranked Realtors
Some are predicting the first of the year.
I am predicting Spring.
We'll see who's right.
The first thing (I predict) will be some City filing suit because they are not taking care of their REOs; eg watering lawns, broken windows, tagging, etc.
Good luck and may God bless