Short sales can go smoothly or they can be a problem. Much depends on the bank or banks that hold the mortgage. If it has more than one loan, and many of them do, then we need to get approval from all banks for the short sale. I can tell you exactly how this works, but there is too much to write here on Trulia. The main thing you need to do is work with an agent who is familiar with short sales so that they can follow up with the listing agent who also, hopefully, is familiar with short sales. If you would like to talk about this in detail, please contact me and I would be happy to help.