If there was an escrow that was opened, the escrow may have deducted their fees. Find out first if this is the case. If escrow did deduct fees, request a full refund through the broker and a direct letter to them
I'd be interested in seeing your contracts and escrow instructions. Feel free to fax or email me copies of the contracts and or instructions and I'd be more than happy to review them. Or give me a call or send me an email and I'd be more than happy to discuss this further. Good luck.
Keller Williams Realty
One more reason why consumers should work with Realtors with the Realtor designation.