A verbal contract, or in this case acceptance isn't worth the paper they aren't printed on. I'm sorry for your situation and I have no explanation other than in the time it may have taken for you to hear the acceptance and the time the seller got to sign it, another offer may have come in or the seller changed their minds. Until it's signed by all, in every spot, it's subject to change.
Thanks for the update. I would be upset too. Based on the new information you provided, I have some questions. Your agent says they tried to contact the listing agent, but the listing agent wasn't responsive, how did they try to make contact and can they document it, i.e. emails, voice mails, etc. Did they physically go into the listing agentâ€™s office or try to contact the managing broker? Was the other offer that was accepted superior to yours in any meaningful way? Was the other offer written by the listing agent? How much energy do you want to put into this at this point?
A written offer was presented by my agent to the listing agent who then called my agent to advise my offer had been accepted and to expect the final papers the next day via email for my signature. When the promised forms weren't received, my agent began calling the listing agent who ignored all calls. It wasn't until 6 days later that the listing agent finally contacted my agent and advised him that because he hadn't heard from my agent, another offer had subsequently been accepted by a different buyer.
The feedback and info provided has been valuable and very much appreciated, but I'm still in a quandry as to why and how the listing agent could get away with such unethical behavior.
I'm heartbroken and still upset.
Another point that I would like to mention is that contrary to what many buyers think, it is not best for the buyer to make offers through the listing agent. The listing agent is working for the seller and his/her fiduciary duty is to the seller. Buyers should use their own agent because an agent working solely for the buyer is working in your best interest only and his/her fiduciary duty is to get you the best deal possible.
When making an offer in the future, I would suggest that you find an agent that you like and feel comfortable with before pursuing another house.
Kathy Persha, Realtor
CDPE, SFR, CIAS
Nestage Advanced Realty
The other offer they accepted (without calling you back) might have been just that good, that the seller didn't want to risk losing it, by calling you and waiting for your decision. Sorry, but this sort of thing does happen.