Home Buying in Mar Vista>Question Details

Buyer9099, Home Buyer in 90403

Why would a coldwell banker agent just hang up the phone on my broker? Sure the offer is low, but can't a negotiation at least begin

Asked by Buyer9099, 90403 Thu Nov 11, 2010

respectfully? We began the process of an offer with a phone call to Coldwell banker. We made a low offer because the 90066 area has had big swings in prices. There are many properties in the area that have sold way, WAY BELOW the asking and estimated prices. The future doesn't look good either, a glut of foreclosures is on the way. The mortgage tax credit will end soon. Interest rates must rise soon. The high paying jobs are gone. The house is small, needs some work. It certainly isn't perfect, but my wife likes it. We have pre-approval for less than asking, but the seller's broker just treats the situation like it's a stack of money. We want to live the American Dream. We are not speculators or developers. I've been dealing with Realtors for 5 years in preparation for this market condition. Even now it appears as though Realtors are in a "Good Ol' Boy's Club" and can care less about the people who need to buy a home to live in for the next 10 to 15 years!

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James Deskins’ answer
BEST ANSWER
Hey Buyer, you ask some good questions. However, I fear that you are a little tainted, maybe rightly so. I read your other comments, too.

First off, I don't think there is a "club," though it may seem that way to you. I only work for buyers so I have your perspective on "getting a good deal." And there's nothing wrong with making a low-ball offer IF you are a serious buyer. And low or not, you should be treated respectfully and professionally. I've been on the receiving end of flak from the listing agent who thought my client's offer was too low. A good listing agent knows how to handle that initial conversation. A bad listing agent does not. You know what I tell them when they start to grumble? "Hey, a low offer is better than the alternative...no offer." And it's pretty easy to say that in this market.

I sounds like you've done your homework but a few things stand out:

>>This offer was made at 72% of list. Yes it's low, but it's not inconsistent with the behavior of that market.


You sound like you were justified in your initial offer but I'm guessing that there was something about this home that made the seller believe that 72% was just not a "reasonable" offer for it. Perhaps your data includes several short-sales and/or foreclosures. Yes, you can use them but I'll bet you weighted them too heavily for this particualr home.

I also see no indication that you had your own agent. That, combined with a "low" offer, may have led the other agent to believe that you are not a serious buyer. Also, you made a verbal offer? That doesn't carry a lot of weight in some circles. Around my parts that isn't really done. They always say"put it in writing."

The thing that really throws up a yellow flag is that you say you've been "dealing with Realtors for 5 years."
I don't know your situation but I see two things here: One, it looks like you've gone through your share of Realtors, maybe never fuly commiting to any one since you don't seem to like or trust Realtors. And the other thing is that you've taken 5 years to decide to buy a home. You may be serious and just very thorough but when I've dealt with people who take "years" to buy a home it usually doesn't go well. Say what you will, but people like you, because of your thought processes, are just hard to deal with. Nothing personal, but your type is a royal pain in the back side.
2 votes Thank Flag Link Fri Nov 19, 2010
There are always two sides of a story. Maybe your agent thought your offer was ridiculous and just made up a story about the listing agent hanging up. Ask you agent to write up an offer and see if they are reluctant. Also keep in mind agents do have a fiduciary duty to do what is in the best interest of their clients not other agents.
2 votes Thank Flag Link Thu Nov 11, 2010
I love Monday Morning Quarterbacks......

Saw it coming - waited it out......

Now - I want to take advantage of sellers in a difficult position.

Doesn't sound like there is any empathy or emotion in decisions being made - but - now when presenting a low offer - and explaining away all of the reasons we are in this mess - you want empathy from us?

Hmmmm... Sounds like you are just looking for a soapbox......

Good Luck!

Gerry Dunn
Associate Broker
Serving Maryland, D.C. and Northern Virginia
703-216-9100
1 vote Thank Flag Link Fri Nov 19, 2010
Buyer9099,

You are missing the point. It is the seller who decides whether or not to accept the offer or even negotiate the offer. Agents can try to reason with them but ultimately must accept the wishes of the sellers unless there is some magical hypnosis technique I am unaware of.

Agents are just as frustrated with both unrealistic sellers and unrealistic buyers. 60% to 72% of list price is almost unheard of in my market so you must be dealing with something that I have no knowledge of and I will concede to any agents from your area who have more specific knowledge regarding what you are talking about.

Generally speaking, I will make every effort for my sellers to consider all offers a starting point in negotiations. Unless buyers are beating down the doors, obviously every offer should at least have a counter offer because I figure there is nothing to lose. However to make an offer that much off of list price is frankly disrespectful in my market and would be considered an insult.

You seem to be forgetting that sellers have their needs and wants too. Many have been financially devastated by the market and it has led to personal and financial ruin for far too many people, often due to circumstances beyond their control. It may help to have a little bit of empathy for people who may be going through a really rough time.


Keep in mind that agents don't make money until a transaction closes so this idea of us all being in cahoots to keep prices high has no merit. It is obviously in our (and everyone elses) best interest to get the deal done.

You may very well be right about prices declining in the next few years. I guess that means that you have the option of waiting, instead of getting angry at the sellers and their agents who are simply trying to get what is currently considered market value.
1 vote Thank Flag Link Thu Nov 18, 2010
Buyer9099 has an agent already that he is already working with. He wasn't complaining about his agent, he was complaining about the listing agent. Its not particularly ethical to openly solicit business from someone who is already working with an agent.

I'm with several of the agents who answered that there is more than one side to a story and something is making me feel as if it didn't go down quite the way it was described.

There is nothing logical about assuming that there is this Good Ol' Boy's Club (especially since most agents are women,lol) that would somehow benefit from NOT making a sale. The listing agent's fiduciary responsibility is to the seller, not the buyer. This means that the agent will and should act in the seller's best interest and act according to the seller's wishes, not act out of concern for a buyer who is trying to put in a low ball offer.

As others here have said, you can resubmit or move on.
1 vote Thank Flag Link Thu Nov 18, 2010
Verbal low offer means nothing to sellers or sellers agent, you must find a home that fits your budget and its a fair price for that area and market, I know you need to like it too, but ganging up the phone on another agent is very disrespectful and its not a good practice, if you really like that house go ahead and write an offer on it and tell your agent to try communicate with the sellers agent through email.
Let me know if you have any questions.
Thank you
Shawn Pourebrahim
213-926-1776
1 vote Thank Flag Link Thu Nov 11, 2010
Well, we don't know why they'd just hang up the phone; I don't believe it happened quite that way, but we're being asked to answer the questions as presented. So, we don't know why.

Yes, negotiations can begin respectfully. I would like to point out that if Realtors were a 'Good ol' boy's club," then there wouldn't've been any hanging up on one another. They'd've figured out a way to put the deal together to the detriment of you both, right?

Anyway, you and your agent should act the grownup, and decide whether you want to resubmit or move on.

All the best,
1 vote Thank Flag Link Thu Nov 11, 2010
I am a Coldwell Banker agent. (I am not the agent in question)
First of all, in a business setting, hanging up the phone is never appropriate. Whatever drama brought the parties to that point needs to be set aside. There sounds like a lack of respect was present on that phone call, either by one, or both, of the agents.
That being said, you have several problems to contend with.
First, a good buyer's agent NEVER negotiates over the phone. As a listing agent, they will want all offers to be in writing. Your pre-approval must be for the amount of the offer, be in writing, and have the specific subject property address on it. Otherwise, you don't have pre-approval. You should also have proof of funds necessary for closing (down payment plus estimated closing costs).
When you have those three items, your agent has the right to present any offer. The listing agent is duty bound to present it, UNLESS he has a letter from the seller, in writing and SIGNED by the seller, stating that the seller will not look at offers below $xxx.
If the agent will not present, contact the branch manager of his/her office. Coldwell Banker is an ethical, reputable firm that follows the letter, and spirit, of the NAR code of ethics and real estate law.
Deborah Bremner
The Bremner Group at Coldwell Banker
REALTOR, 00588885, ABR, CDPE, eAgent, CSP, SFR, HRC, CRE
(O) 310-571-1364 DIRECT
(D) 818.564.6591
http://www.thebremnergroup.com/news/
1 vote Thank Flag Link Thu Nov 11, 2010
I don't believe that because the agent is a Coldwell Banker agent that it is the same of all Coldwell Banker agents. Each agent is human and behaves as such. This is an unfortunate unprofessional result of something for which we are not aware of how it was initiated.

The offer you submitted is the offer you are willing to pay for the home. Whether it is reasonable for the market or not it is your perspective. On the other hand, the seller reacts in kind.

Let's say that the current market of homes in your area are selling for $300,000 and you offer $200,000. That would be an unreasonable offer. Listing agents are being hammered with "sharp" and "unreasonable" offers and it really depends on how your agent presented it to the other agent. It is a team effort.

Agents do care that is why most of us got into this business. My advice is to understand the market. If a house is surely over priced there is going to need to be some education to the listing agent and seller. This requires tact from the Buyer side. If they are of the mindset the house is worth a certain number, no amount of hardship on your side is going to change their mind. They want the most for their house.

Good luck and don't give up. Simply get a pulse on the market.
Web Reference: http://terrivellios.com
1 vote Thank Flag Link Thu Nov 11, 2010
You didnt mention...JUST how low of an offer did you make that someone had to hang up on your agent?
0 votes Thank Flag Link Wed Nov 24, 2010
Thank you, 9099. The Grecian horse you show outside our door - what real estate agent wouldn't want to chime in to defend the industry against claims of breaches of common courtesy and etiquette - was, in fact, intended to let loose, well, what?

- Or to take arms against a sea of brokers / And by opposing end them.

Go ahead, knock yourself out. And I mean that. Do, go ahead; do, knock yourself out.
0 votes Thank Flag Link Sat Nov 20, 2010
Well.....okay then. Very poetic

How's this:
There was a Buyer9099
To some he appeared to whine, whine, whine
Poor buyers he thought with prices still high
All he wanted was a piece of the pie

Okay, my poetic skills don't quite match your own, admittedly pretty pathetic.

I absolutely understand the frustration of how difficult it is these days to achieve that dream of home ownership. Yes, the problem was that it was too easy for too many years and now, even with low interest rates and declining prices, lending has tightened up, employment is shaky or non existent for many and that dream seems so close yet just out of reach.

Realize that not all sellers were caught up in the greed of quick profits and easy money. Some just bought a house when prices were at the peak of the bubble because they thought they could afford it and their desire was the same as yours- to own a home. Now, maybe they lost a job or are forced to move and are facing selling a house that is worth less than they owe. That doesn't make them evil or stupid, just people caught up in unfortunate circumstances.

Rather than expressing disgust or impatience at sellers for not selling at what you think the house is worth, be patient, keep saving and eventually you will get the house you want for the price you are willing to pay. This is the way the market works, its the way it has always worked.
0 votes Thank Flag Link Sat Nov 20, 2010
To buy, or not to buy--that is the question:
Whether 'tis nobler in the mind to suffer
The slings and arrows of outrageous realtors
Or to take arms against a sea of brokers
And by opposing end them. To buy, to sell--
No more--and buy or sell to say we end
The heartache, and the thousand natural shocks
That the market is heir to. 'Tis ownership
Devoutly to be wished. To buy, to sell--
To own-- the American Dream: ay, there's the rub,
For in that sale of death what dreams may come
When we have shuffled off this overpriced property,
Must give us pause. There's the respect
That makes equity of so long life.
For who would bear the whips and scorns of realtors,
Th' banks are wrong, the proud man's life savings
The pangs of deals gone south, the buyer's delay,
The insolence of the good ol' boys club, and the spurns
That patient merit of th' unworthy takes,
When he himself might his quietus make
With a pre-approval? Who would Low Ball,
To grunt and sweat under a weary life,
But that the dread of hanging up the phone on one,
The undiscovered home, from whose area code
No buyer returns, puzzles the will,
And makes us rather bear those ills we have
Than to submit an offer not of?
Thus conscience does make cowards of us all,
And thus the native hue of resolution
Is sicklied o'er with the pale cast of thought,
And enterprise of great pitch and moment
With this regard their currents turn awry
And lose the name of action. -- Soft you now,
The fair Realtor! -- Seller, in thy dealings
Be all my sins remembered.
0 votes Thank Flag Link Sat Nov 20, 2010
Check with your MLS you may have a right to force the agent to have a sit down with you and or your broker when the offer is presented to the seller.
0 votes Thank Flag Link Sat Nov 20, 2010
James, that WAS nice! Basically, this guy is ranting because we're NOT an "old whatever's" club, working together to pry properties out of sellers' hands. Well, fine, then; we shouldn't have been sucked in by the, "OMG, a real estate agent was rude!" gambit.

To my mind, the secret to staying sane in this business is to avoid "buyers" who can spend five years dealing with us and not buying!
0 votes Thank Flag Link Fri Nov 19, 2010
Now Mack, be nice................
0 votes Thank Flag Link Fri Nov 19, 2010
- As your profession had applied pressure to increase prices in the recent past, if it does the opposite now, that would probably generate more sales than you could possibly imagine.

Yeah, thanks for that. Instead, what most of us do - especially in markets like Heather's, with the typical sale closing at 98.4% of list price - is to advise our sellers that, instead of jumping on Larry the Lowballer's offer, let's look at the next marketing price point, and relist the property there. For example, if the house is listed at $500K and you walk in at $365K, why don't we relist it at $475K or even $450K first?

Anyway, I'd be bitter too if I was homeshopping for five years. But, then, I suppose everyone needs a hobby.
0 votes Thank Flag Link Fri Nov 19, 2010
I like you, James! Too bad we don't Columbus OH.
0 votes Thank Flag Link Fri Nov 19, 2010
Hello again, James made a very good point about the offer price, he is for the most part wrong on this offer would be consistent with the market. You agent should be advising you as to the current market around you. Right now most of our properties are selling for 98.4% of list price, in pocket areas this is even higher. Another important factor to consider is that most of our properties are receiving multiple offers, sometimes 10 and 20 offers on a property. However, this does not excuse the way you were treated and I am sorry for this. Good luck.
0 votes Thank Flag Link Fri Nov 19, 2010
Very cheeky Mack. As your profession had applied pressure to increase prices in the recent past, if it does the opposite now, that would probably generate more sales than you could possibly imagine.

Joan, something isn't unrealistic if it has really happened. I didn't buy a home when I needed it most, during the heated market, because I didn't want to lose a fortune when I would need to move 10 years down. It's very hard to be sympathetic to someone who acts stupidly, as people did buying at the top of the market and getting loans they couldn't afford, which many in your profession had pushed. Rewarding bad behavior can only go on for so long.

I never want to waste my time, and certainly do not want to waste anyone else's time for that matter. If I wanted to insult somebody with a low offer, I'd say something like: "I'll give you 72% of asking and you're UGLY!" Now that's insulting.
0 votes Thank Flag Link Thu Nov 18, 2010
Joan, he caught us, he figured us out. Five years of Realtors(r) time and effort, and we don't want to put a deal together because we're in cahoots. Go figure.

Buyer9099, it seems as if the point of your question has turned from being a question on etiquette to a rant that the real estate profession should be pushing values and prices down.

All the best,
0 votes Thank Flag Link Thu Nov 18, 2010
Like I said before, I've been waiting for this market condition for a long time, just over 5 years. I've been actively looking during the upswing and the downswing of the market. I've dealt with a large number of listing agents and buyers agents, and after years of observation I can honestly say the 'club' is no myth. The more the home sells for, the more everybody makes, damn the buyer! The buyer is merely a walking, talking pocket book!

The so-called "low-ball" offer you are referring to isn't "low-ball". Of the 256 homes sold in that area over 11 months, almost 13% have sold for under 60% of list. This offer was made at 72% of list. Yes it's low, but it's not inconsistent with the behavior of that market. So a listing agent should be prepared to intelligently deal with that. It's your JOB isn't it?

Jobs are the motivating factor in increasing home values, which can be amplified by currency policies and interest rates. So when the jobs disappear, an amplification in the other direction happens. That's what happens when the free market is tampered with by forces beyond our control.

When I called to complain about this incident, I got a very nice person explaining a very different story. This person was very nice but ended the call by saying "we sincerely hope you find the home you're looking for, good luck, good bye." CLICK. Yes, that person was seemingly nice, but I wasn't finished with the conversation, so that is hanging up too.

I want to compliment the Coldwell Banker folks who did damage control through this string. Some may say, I have not used proper "netiquette" and others may say the same about some of the participants in this string. It's better to discuss this in an open forum and if somebody wants to offer services in the light of a damaging situation, then my hat is off to you.
-Buyer9099

PS: I may make an even lower offer on the same house. As I said before a glut of Foreclosures is on the way, high paying jobs are not coming back, the home mortgage interest tax credit is going away AND the interest rates will be rising soon too. Perhaps by then realtors, brokers and sellers will be waking up to reality. Home values MUST deflate, it's the next thing. Believe it.
0 votes Thank Flag Link Thu Nov 18, 2010
Well, that's right, Joan, if there was a "good ol'" club, we wouldn't be slamming the phone down on each other's ears, would we?!
0 votes Thank Flag Link Thu Nov 18, 2010
Hello, I am sorry for the way you were treated! I work for Coldwell Banker and work in the Santa Monica, Venice, and Mar Vista area-if there is anything I can do for you please give me a call. Remember, not all Realtors are the same, we specialize in customer service and would love to assist you in anyway we can.

Heather Paul
Coldwell Banker
424-625-1037
0 votes Thank Flag Link Thu Nov 18, 2010
Don't judge the industry by your bad experience with one realtor. There are plenty more homes for your wife to like and maybe love. This should be an experience filled with joy, not anguish.

Happy funding, Rudi
Web Reference: http://www.umboc.com
0 votes Thank Flag Link Sat Nov 13, 2010
There is no reason for any Realtor to be rude or for any reason be completely closed minded to any offer. It is his fiduciary duty to be respectful and fair to all sides of any party. The truth is, its not a Realtor problem its an individual attitude not apt to his responsibilities. It's always important to choose your agent or broker company by your priorities. Our business as Real Estate professionals is that as Service providers. Being able to put a smile on a families faces while they purchase their first home is a win, win situation and makes our job worth while. It is not a career for the weak at heart, but its not a business for the heartless either. As a tip for those people who are looking to sell or buy a home, if you want Agents to take all your request and desires seriously, choose the people who love to help and love to serve.

Gus Jacinto
Real Estate Agent
Realty Executives
323.599.8166
0 votes Thank Flag Link Thu Nov 11, 2010
I'm sorry you are experiencing the pain of not being able to afford something that you desperately want. Owning a home is an admirable goal, and you were willing to explore outside of Santa Monica hoping to make it happen. As for the phone hangup, it was entirely unprofessional. Best Wishes.
0 votes Thank Flag Link Thu Nov 11, 2010
Hi Buyer 9099,

It sound like you were represented by a Real Estate Agent on presenting a 'verbal offer' on the property. If your agent was working in your best interests, several things should have happened. He should have presented a written offer along with your pre-approval letter from your lender. This holds a great deal more weight than simply a verbal 'low ball offer'. There are several important details about your offer, which should have been spelled out for the Seller to consider. These include.. if your offer in non-contingent on a home sale or closing, the proposed closing date for the property, your financial qualifications to purchase this home, amount of earnest money you are offering, etc.

I'm in no way condoning the rude behavior of the Listing Agent... He has a responsibility to his client (the Seller) to present all offers (written). No-one should be treated without respect. He gives us all a bad name!

My advise is to present a bonafide offer in writing, along with back-up documentation of sold properties to strengthen your negotiating position, via your Real Estate Agent.

If you still get a satisfactory response from the Listing Agent, contact his Managing Broker with your concerns.

Best of Luck,

David Jaffe-Realtor SRES, CDPE
Coldwell Banker
0 votes Thank Flag Link Thu Nov 11, 2010
Buyer9099, You've got some great advice. I just wanted to add that there are many Realtors® like myself that believe serving the client's needs and providing them with a positive transaction experience is what is most important. There is no "Good Ol' Boy's Club" and if it did exist, I would not want to be a member. As time goes on there are more and more of us, especially in the new generation, who believe in exceptional customer service, dealing other agents and brokers in a professional manner and making the entire experience a pleasant one for all involved. Best of luck.

Risa Liebster, Realtor®
Keller Williams Realty
818.397.9188
RSLiebster@gmail.com
http://www.TolucaLakeRealEstate.net
0 votes Thank Flag Link Thu Nov 11, 2010
It would be helpful to know what type of listing you offered on. Is it a Short Sale? an REO? Or a standard equity sale? Yes, it matters which one it is, in order to best formulate your offer & provide evidence of Low Comps to prove the asking price is in fact too high.

I suggest you try re-offering on this same property & have your agent put together a package of comps outlining why you both think the current asking price of the property is too high. Present your case, fight for it, this is what your agent is getting paid for w/ a successful closing.


EmilyKnell1@yahoo.com
562-430-3053cell
0 votes Thank Flag Link Thu Nov 11, 2010
Why people behave any way mystifies even the experts, so I don't believe you'll get any clear answer as to why anyone did anything out of the ordinary, e.g., talk instead of hanging up, especially, as you aptly point out, you're trying to get a discussion going on about a possible purchase of a property. That said, if the seller has instructed the agent not to entertain certain types of offers (verbal?) or has specified not being interested in offers less than a certain price, s/he would be well within his/her right to inform you of this. I don't believe hanging up the phone accomplished that, or maybe it did.

From a buyer's position, unless you were the only one interested in buying that particular house (doubtful), I wouldn't expect that the agent's hanging up should be taken as an opening gambit. If this is not the right house or your offer is not in line with what is realistic for such houses, then you may do well to move on to other opportunities. If you feel the agent is blocking the possible presentation of an otherwise sound, and serious offer, then you may want to look into finding out the seller's contact information and proceeding (with your agent) to communicate you interest to that person directly. Just a thought.
0 votes Thank Flag Link Thu Nov 11, 2010
With 19 years in Real Estate this make all Realtors look bad. As the author of the book, Defeat Foreclosure Anita and I bend over backwards to help people... agents are in the negotiation business and finding a way to satisfy both sides in a transaction is what selling real estate is all about. My suggestion is that if you are still interested in writing an offer on this property, have your agent take the offer into the Coldwell Banker office in which the agent works and give it to the office manager, I assure you that this agent will not pull that stunt again unless he or she is really stupid ... Reputation is the key to this business and this agent will soon find him/her self without one.
0 votes Thank Flag Link Thu Nov 11, 2010
Thank you for your question about how to handle rejection of an offer. First, it is not proper netiquette or etiquette to complain about a company or person directly and borders on slander.

I understand how frustrating it is when someone does not take you seriously. I am sure the agent felt the same way.

I would suggest a more conversational approach to making a verbal offer. In most sales situations the salesperson making the offer can feel out the offeree prior to making the actual offer to determine if it will be considered.
0 votes Thank Flag Link Thu Nov 11, 2010
Re Aaron's answer below:

"That said, Mar Vista is a hot market that seems to continue to sell well... don't expect to buy a property at 80% of list in the first 60 days of listing unless it was listed well over market value to begin with. I find that if you are within 8-10% of list and you are not in a multiple offer situation that most sellers and agents will entertain your offer."

Well put, I think he raises a great point. While we don't know the specific property you are discussing, his stats fit the MV market in general. Your Buyer Agent needs to do his homework, and come armed with comps, if you believe the listing agent has priced the property inappropriately. The market WILL bear that out.

Remember, though, that the seller will make up his own mind, but a strategy of peaceful firm consistent negotiation will do much better than allowing any of the parties' emotions into the equation.
0 votes Thank Flag Link Thu Nov 11, 2010
You are correct the agent shouldn't be rude. If they can't accept or even consider an extremely low offer in the best interests of their client they should just say so politely. If you like the house enough then you may have to raise your offer.
0 votes Thank Flag Link Thu Nov 11, 2010
Hi Buyer 9099,

Brokers and Sales Agents are required to present every written offer. It sounds to me like your agent called and asked the other agent if the Sellers would entertain your offer. It also sounds like the listing agent was offended by the amount you were offering (none of their business really). Shame on them, no matter how the listing agent feels about the offer, they have an obligation to present it to the seller.

IMO, the best way to present your offer is to have your agent send to the listing agent without discussion and to request that the seller(s) sign the receipt line on the CAR RPA (Residential Purchase Agreement).

That said, Mar Vista is a hot market that seem to continue to sell well even in challenging economic time so don't expect to buy a property at 80% of list in the first 60 days of listing unless it was listed well over market value to begin with. I find that if you are within 8-10% of list and you are not in a multiple offer situation that most sellers and agents will entertain your offer.

I'm happy to answer questions. I know the Mar Vista market very well.

Best of luck with your home purchase.

Aaron Mirsky
Coldwell Banker, Brentwood
310.270.7548
aaron.mirsky@coldwellbanker.com
0 votes Thank Flag Link Thu Nov 11, 2010
Helo Buyer 9099,

That is just nuts.It should not have gone that far. It happens. It's not the agents property but they somehow get emotionally attached and act likes it's their money.

Silly. Move on to another property and take the agent's behavior with a grain of sale.

Monique Carrabba
The Carrabba Group
Keller Williams Hollywood Hills
mcarrabba@kw.com
(323) 899-2900
0 votes Thank Flag Link Thu Nov 11, 2010
If you need help getting the phone or email for the agent's branch manager, feel free to contact me. But be sure you agent has all his/ her ducks in a row on your behalf before you proceed.
Deborah Bremner
The Bremner Group at Coldwell Banker
REALTOR, 00588885, ABR, CDPE, eAgent, CSP, SFR, HRC, CRE
(O) 310-571-1364 DIRECT
(D) 818.564.6591
http://www.thebremnergroup.com/news/
0 votes Thank Flag Link Thu Nov 11, 2010
Submit your Buyer's offer in writing. It is the listing agent fiduciary duty to submit all written offers to the Seller unless the Seller specifies that he/she is not interested in seeing any offers below a certain price. Also you should call that listing agent’s manager to alert him on the unprofessional conduct of the listing agent.

----
JB Fung
Sotheby's International Realty
Direct 310-888-3847
Cell 323-687-1170
Fax 323-927-1650
jb.fung@sothebyshomes.com

http://www.jbfung.com

DRE# 01332492
0 votes Thank Flag Link Thu Nov 11, 2010
Unfortunately not all Realtors are created equal. There are some realtors who just take REO listings and outsource the whole process.... I am sorry you bad experience. A good Realtor will shield her client from having to deal with bad situations by doing the work for them. Maybe you need a strong advocate to help you navigate the Home Buying Waters!

Best of Luck to you,
Catherine Bedrossian
Home Sales Maker
catherineb@socalhomefinds.com
0 votes Thank Flag Link Thu Nov 11, 2010
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