This story had a happy ending.......
I am the Qualifying Broker and Owner of the Santa Fe Realty Group and we welcome the opportunity to be of immediate service to you. We are a smaller all inclusive real estate brokerage on purpose and our continual goal is to respond quickly with accurate information.
If you would like to work with professional brokers with integrity and years of experience please call Susan Hadley, Owner at 505-660-3633 and/or visit the santaferealtygroup.con website.
We look forward to hearing from you.
I just wanted to touch base to see if you've been in contact with anybody for your December visit? If not, give me a call, shoot me an email, or text me when you'll be in Santa Fe.
I look forward to hearing from you.
Prudential Santa Fe Real Estate
Be well and good luck, Susan Hadley Santa Fe Realty Group 505-660-3633 cell
Kat, that's a good problem to have! Lots of good Realtors eager for your business.
It's a shame the initial responses you had tainted your view of Santa Fe agents; as you can see there are many of us who treat customer service seriously. Those who do not won't last in the business.
Keep us posted on your visit as I'm sure many of us would like to know how you fared with your Realtor.
I think the previous "kats" must be someone else -- I haven't asked for help before.
Now I am overwhelmed by all the responses, so I will have to consider what to do next.
The follow-up I did not receive was by 2 separate realtors who said "we'll get right back to you about that property" and "what are you looking for? I'll send you an e-mail of listings within your parameters right away."
If you don't think I'm a serious buyer, or I'm just not ready to buy at this time, I understand that you feel you could be wasting your time. But to definitely say you'll get right back to me, and then be absolutely ignored, I don't understand. How hard is it to send an e-mail saying its taking longer than expected, or that you would not be able to help me. I was just venting because I was anticipating a difficult time in the future.
Thanks again for the respones -- I may be contacting some of you for help in the future.
Kat (Las Cruces)
As the owner/broker of the Santa Fe Realty Group I am open to speaking with you about your criteria and personally meeting in December as other Santa Fe realtor's appear to be as well.
If you would like to contact us we are a "smaller company on purpose" and will give you the undivided attention each client deserves.
Thank you in advance.
Susan Hadley , Santa Fe Realty Group. Com
Kat, I mention this because I, like many of the professionals in my field, try very hard to respond to the needs of our customers. I cannot imagine any Realtor worth her/his salt walking away from a potential client without an explanation or a referral to someone else that might be more suited to the specific needs of a given individual. Many of us will go out of our way to assist even if we know up front that the person will not be a client; it's in our nature to help people - that's one of the main reasons we are (or should be) in the business.
You've received responses to your message from Santa Fe Realtors who have stated they will help you. Contact any one you wish and give them a try. I doubt you'll be disappointed.
That makes me sad. Not only are those agents unprofessional, but they seriously lack integrity. Real Estate Agents provide a service and that's it. If an Agent can't simply keep his or her word and follow up, then he or she is simply not doing his or her job. It's an indicator to not work with that agent or any of the agents with that company. If you really want some answers, you might want to ask "When can I hear back from you?" And then hold him or her to her response.
What I suggest is to get a referral for a good Realtor, then have him or her get all the information you need.
Many agents respond within 24 hours, some within minutes. Professional brokers (and I emphasize "professional") understand that your questions are immediate and our responses should reflect that. A timely response is not unreasonable. In our current climate of a buyer's market and the advances of technology, you should expect and get a quick response.
Santa Fe is a very unique market. As a destination spot for travelers around the world and a place were many homebuyers are actively seeking the Santa Fe Lifestyle, you will find many great properties to suit your needs at great prices. Santa Fe has achieved a distinction in the current real estate market as a top city within which to buy a home right now.
Good luck with your search and if you have any questions, do not hesitate to contact me or any of the brokers here who has answered your question - and I hope have done so quickly!!
Best regards and happy holidays to you and your family,
Prudential Santa Fe Real Estate
Top Multi Million Dollar Producer
I spoke with you a while back here on Trulia.com and set you up with an online home search in Santa Fe. I have not heard back from you in a while and was wondering if you still had an active interest. Have you tried to contact me since and have not been successful?
My partner and I would be more than happy to answer any questions that you might have, and would look forward to the opportunity to take you around to preview homes here in Santa Fe. We have successfully placed several buyers into homes, just in the last few months, and would love to help you too!
Please feel free to call me if that is better than email.
Marc Nussbaumer, 505-310-0253
Sorry you have not received the response you should have. Please contact me if you need accomodations while looking in Santa Fe. We can provide a guest house while you are in town.
I will be happy to help you find what you are looking for in our beautiful city.
Santa Fe Realty Partners
It's sad that this has happened, especially with so many Realtors getting out of the business because "there is not business".
Have you thought of using a Relocation type thing? I can put you in contact with one that will not cost you any money, and the buyer representation is free. The best part is that you are catered to because the Relocation company will stay on top of the agent helping you to ensure you are receiving exceptional service. The agents that work with Relocation have gone through several classes, and meet the requirements in terms of experience and transactions.
Let me know if you would like some help!