In your case, there could be several reasons why the listing agent didn't respond to your agent. Maybe there's an overloaded solo agent with a bunch of REOs and no support team, or maybe your offer went to spam filter, etc. Sometimes the buyer's agents are not following the MLS instructions and the offer can get lost.
I would have your agent pick up the phone and call the listing agent and if that doesn't work escalate to the office manager or broker. If you feel your agent is not working hard for you, switch agent. There are many great and hard working ones out there.
Sadly your agent is right. Some listing agents do not respond to offers in a timely manner.
They may even not respond to ALL offers at all.
If they have multiple offers they will simply go with the one the seller selects and ignore all others.
I have had this happen to me many times. Trust that your agent is working hard for you. He/she is at the mercy of the listing agent.
If you suspect the listing agent did not at least present your offer to the seller, have your agent contact the listing agnets broker. This may or may not help.
Best of Luck to You!
Kawain Payne, Realtor
As a Listing Agent, I can tell you that I always respond to offers received as soon as possible. The only reason I can assume is that the listing agent didn't reply to your agent is they didn't receive the offer for some reason...
As a Buyer's Agent, I always follow up with the listing agent when I submit an offer - No reply is unacceptable...
For others who might have been in this situation, or may be in the future, I recommend calling the Brokerage directly to speak with the Manager, or Broker whenever you feel your agent might not be working in your best interest.
Kevin McLaughlin, Broker Owner
Berkshire West Realty
My recommendation is have your agent call the listing agents broker.
Premier Ca Realty
Licensed Associate Broker
Accredited Buyer Representative
William Raveis Legends Realty Group
For an agent to not respond to a written offer is highly unusual. Generally, purchase offers can be presented in person, faxed, or emailed. If faxed or emailed that should be followed up with a telephone call to make sure the documents were received.
Technology is great, when it works but assuming something has been received could be a HUGE mistake. I would recommend being in touch with the listing agent's broker to find out if your offer has been received. They will most assuredly follow up.
Sincerely, Kristi Johnson
I've been the buyer's agent on several offers where we couldn't even get a response that they received our offer. And I don't bug listing agents because I know how busy it can get in this market. But a confirmation of receipt sure would be nice to get. But I have to say, some agents assume bugging the crap out of the listing agent will get their offer to the top.
This just happened to me yesterday. I listed a home last week, and received 17 offers over the weekend along with 3 times as many emails and messages from those same agents confirming receipt and asking various questions. Questions that were either answered already in the MLS or readily available to the buyer's agent if they did their own job and researched a little. I could NOT physically call every agent and respond to their numerous questions or I'd never get any work done on the other files. So I held each agent accountable to do their own work.
I sent out one email to each agent advising them I received their offer and letting them know they must submit their highest and best offer by that evening at 6:00 p.m. because we were not countering every offer. Yesterday, I sent out emails to every agent thanking them for their offer and advising them the seller had chosen another offer. I received numerous emails asking for details of the offer accepted and requesting second chances for their buyer to resubmit. I even received one email directly from the buyer explaining their personal situation with pictures attached of their whole family begging my seller to reconsider their sub-standard offer.
So, I guess what I'm saying is...Hang in there with your agent. It's tough all over!
Your Realtor really should know how to handle this though, and you should not have to write on a board to get answers. If I were your agent, I would contact the broker of the listing agent in order to get a response.
Good luck to you.
Love the name by the way! . : )
Big pet peeve of ours. There is NO EXCUSE for this- unfortunately -- it is rampant in this industry. If it were me I would contact the broker of record. This kind of behaviour has to be stopped. It is horrible professionalism and should be reported.
Often these kinds of agents are often arrogant, inexperienced and rude on top of it! Unbelievable isnt it.
So sorry that you've had to experience this in your quest for a home.
Good luck to you!
Scott and Shelley Weier
Cal State Realty
#0117586 / #01217373
C2 Financial Corporation
Cell: 951-264-1163 Scott
Cell: 951-264-1195 Shelley
NMLS License # 258707
Best of Luck.
1. Was your offer below the asking priceâ€¦perhaps quite a bit below? In this market, lowball offers do not evoke a lot of interest on the part of sellers and their agents.
2. Do you suspect that you are in a multiple offer situation? The seller could have selected another offer or is evaluating all offers or hoping for a better offer.
3. Is the listing agent is lacking in professionalism? An acknowledgement of receipt of your offer is a quick and easy thing to do.
4. Was there an offer submission deadline? If so, has it passed?
5. You agent is not doing her job. This is probably the least likely scenario. Your agent cannot force a response from the listing agent. Has she called the agent? â€¦emailed? texted? â€¦and still no response?
Advise: without knowing the answers to the above questions, I canâ€™t give additional advice.
When I wore a younger man's clothes; we wrote letters and Thank-You notes. We answered the phone and returned phone calls.
Nowadays, if you get a TEXT, you are lucky.
You might take the silence as your answer; or not.