Most likely the answer you will get is....." we have nothing to report". ( I agree with all the answers below ) "Short sales" is an oxymoron. Having said that, we need to return to common courtesy and consideration in our industry. Making a change has to start somehwere, why not start with me / us....we can make a difference.
Having the Broker also be the Agent makes it more difficult. Sounds like you are desperate and have exhausted the easy steps . It is usually not a good idea to go around your Agent, but if you simply need a status update, you could call the listing agent handling the short sale and ask them the status of the short sale.
The following is not in intended as legal advice. It may be time for you to get a Real Estate Lawyer:
You have probably entered into a Buyer Broker Employment Agreement with the Broker. The Broker legally has certain duties under that agreement. You could send the Broker a certified letter explaining that he has breached his duties under that agreement to get his attention. You could ask the Broker to mutually cancel the Buyer Broker Employment he has with you, to free you up to get a different Buyer's Agent/Broker.
You could also file a complaint with the AZ Department of Real Estate about your experience.
http://www.re.state.az.us/Inv/Forms/Form_INV-800_Request_For but time wise that wont get your problem solved
The Buyer Broker Agreement also allows you to take disputes to Arbitration if you experience monetary loss. This is best handled by an attorney unless you have the experience.
If your Exclusive Buyer Broker Agreement has expired, you can enter into a new agreement with another Broker/Agent (see Compensation section starting on line 27) . Your lawyer can also advise you as to your other options to change Brokers.
If you need a lawyer recommendation, please call.
Central AZ Real Estate
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It's unfortunate that some Listing agents do not have an efficient way to communicate with the Buyers' agent.
The longest Short sale we did was 2 years.
Best of luck hang in there if you want the house.
Typically we are able to have some level of update every couple of weeks. Certain times in the Short Sale process just drag out and not much is available to report but you should be able to get something back. Other times it can start to move fast and the updates happen really fast, it just depends on the bank and the file.
Your Realtor should be able to get updates every couple of weeks.
No-a-days, people have lost track of eitquite and consideration; and particularly in this case; they just can't or won't call all the people who didn't get accepted. And that's all right to them.
Probably time to move on.
Good luck and may God bless