Did your agent have all the required documents to submit your offer such as:
-Proof of funds or Pre-approval or "Clear to Close
- Terms and conditions spelled out clearly in purchase agreement
- Did the offer conform to the requirements of the listing
The situation of the real estate in question such as:
- transitional sale
- under value
It would be interesting to know how you are aware of the timing of any offers involved. As a listing agent I know I would not disclose such information. I would only suggest, "There is another offer. Is this your highest and best?"
Finally, you have not disclosed if any offer was ACCEPTED which means:
- you can submit a higher offer
- call their bluff
- watch someone else buy the house
Some are so quick to throw others under the bus without asking a single relevant question.
Let us know the status of the real estate you are attempting to buy.
Sellers can choose how quickly they want to respond. If your offer did not get in for 4 days, and you told them to write the offer immediately, then they didn't listen and I agree with Lowell that it's time for a more responsive agent.
One of the first rules of real estate is "Time is of the Essence" meaning we must act quickly. Things happen beyond our control like other buyers, rate changes, seller's electing not to sell, fires, earthquakes, tornados. One day either way can make all the difference. I'm sorry this happened, other then having your offer as a backup, I don't know what else you can do.