One thing that many buyers fail to consider when seeking a buyer's agent is the role the agent's office environment can play in the buyer's success. What I mean by this, is that there are offices in which the agents tend to keep to themselves and work "alone" as they say. These tend to be the more cut-throat offices, in which each agent competes against the others to pull in the most buyers and sellers. They often do this without considering what is best for the customer/seller. The agent also manages to forget that their time is going to be split between, in many cases, too many buyers/sellers for them to handle alone.
While I can't comment on your current agent's branch/office environment, I can certainly claim that my current office hires quite a few agents who were simply tired of the cut-throat environments of their previous firms. We work as a team and are always making sure we are each meeting if not exceeding our buyer/sellers needs. If one of us is between transactions and sees that another agent in our office needs help finding a property for a buyer, for example, we always come to our fellow agent's aid without any thought of compensation. I recently did just that for one of my office colleagues. If this sounds like the kind of effort you are seeking from an agent, please let me know.
Better Homes & Gardens Real Estate Mason McDuffie
51 Moraga Way
Orinda, CA 94563
Buying a home is the most important thing you will probably do all year. Your REALTORÂ® needs to be your coach, mentor, guide, advocate, advisor and sometimes marriage counselor. You need someone that can point out issues when you visit homes, give feedback on neighborhoods and be a trusted confidant. It should be someone you can be comfortable with, explore ideas with, feel safe with and be confident in.
In other words, in addition to them knowing your market, you need to click.
Itâ€™s OK to say to someone, â€œI donâ€™t feel that this is working.â€ You do it in all other facets of life and it should be no different here. Make sure you talk to them, let them know why you are moving on and then start interviewing others.
I responded to a similar link a few days ago â€“ here is the link to that post â€“ you may find it helpful.
Real estate is a trust business and referrals are one way to gain that trust but perople and personalites sometimes clash. After a discussion of the situation with your current agent, be direct and forthcoming about wanting to moving on. As you can see by all the agents posts, we all know that people are different and have different needs and expectations. A creative person isn't going to work well with an analytical salesman or sales approach and vice versa.
Once the tie is severed, then interview several agents by phone. After talking to a few you will see the differences in approach and find a person that can best help and effectively communicate with you to find your dream home.
Every client is different and has different needs just as every Realtor has a different style of working. What needs to be done when you start a relationship with ANY professional, you need to lay down the guide lines as to what you expect. If you are still not satisfied, you can always look for another Realtor, just make sure you work with someone knowledgable. Just because someone has lived in a certain area for a long period of time does not mean he or she is an expert in that field. I would suggest you interview at least 3 different agents and start from there. I would love to have an oppurtunity to interview with you at your convenience. You can check my profile for my ceritfications. :)
Too often, we have buyers who do the looking on their own online, and ask questions about what properties they like.....and that's the way they want it. That may be the reason why your realtor is giving you the "space". This is a good opportunity to sign up the clients to receive automatic email updates everytime a property meeting their requirements come up for sale,
On the other hand, some buyers need a bit more hand-holding. And if that's the case, that should be communicated too.
What kind of insights do you want that you think your agent isn't giving you --- like background on the property, estimated value, how much it was last sold, and if it's a short sale how many lenders?
Please communicate your concerns first and give your realtor an opportunity to make it right....don't let it fester. You may be pleasantly surprised.
Before I became a realtor, I was working with an agent to find me a home, but I found that I was doing all the looking, I was doing all the calling and asking about the homes, and she never responded to emails sent saying "I'd like to see this house." I finally gave up contacting her, and never heard from her again. I found another agent by going to an open home. So check out open homes, talk with agents here on Trulia, and see who will better meet your needs. Good luck - you have the right idea, and I'm sure you will find a great agent who appreciates you and your business.
Like any important relationship, communication and trust is vital. I would be very honest and just let him know that you don't feel the dynamic works well for all of you. Actually, this happens often and if he is truly a professional, he will understand. I know that for me, I would not want to represent the interests of a client that didn't want to be working with me.
Having said that, I would sugget you interveiw a couple realtors, now that you know what you don't want), and find one that you intuitively trust and look forward to working with.
On the other hand, a conversation may provide an opening for your exit from the relationship.
From the language you use, it sounds like your personalities are not a great match with your agent's personality. Although knowledge of local markets is important in an agent, I think it is equally important that buyer and agent are "on the same wavelength".
Assuming that you don't have signed buyer agency agreement with your agent, you are free to switch at any time but to be fair to your present agent, I think you should explain to him that you don't think you are getting what you need from him and you have decided to switch. It would not be very fair to fire your agent without telling him.
Now when it comes to finding another agent who will work in te way you want to, I suggest you check out the web sites of some agents who cover Lamorinda. A good agent generally manages to get their personality across on their web site. Maybe visit some open houses as well and talk to agents there. There is nothing wrong in interviewing two or three agents before you decide who you want to work with.
Good luck in your house hunting.
Bernard Gibbons, DRE License # 01331583
J. Rockcliff Realtors, 15 Railroad Avenue, Danville, CA 94526
Phone (925) 997-1585 - firstname.lastname@example.org
ARTHUR G. WHITE, SRES, LL.B.
Licensed Real Estate Broker, RealtorÂ®
Red Oak Realty
Cal. DRE Lic. #01273793
And different buyers need different levels of support. There's another thread on Trulia right now about how Realtors present comps to buyers. And the opinions FROM THE REALTORS run the gamut from: "I do a detailed analysis of similar recently sold properties" to "I do very little, since a serious buyer ought to already know what he/she wants." So different agents really do have different approaches when dealing with buyers. It's not that one way is right and another is wrong, but clearly, for an individual buyer, some ways are better than others.
I do suggest you talk to your agent first. But if you then decide you wish to switch, inform the agent. It may be as simple as that. If not, talk to the agent's broker. Explain the situation.
Hope that helps.