Here is what I have learned so far. Their homes are far superior to all of the other builders that we looked at for the price. We looked in the McKinney, Frisco, Prosper, Allen areas because we are relocating for my husband's job. Megatel DOES NOT cut any corners. They are giving us a ton of features that are considered standard with Megatel, that with other builders would be upgrades. Granite everywhere, hand-scraped hardwoods, etc. The minute our house is built, we will have instant equity because of the value of the products that they use. Believe me, I have spent hours researching to ensure that our decision was the correct one in this type of economy.
According to our contract, our house is going to be energy star certified. Also it will be listed in the green built directory here: http://www.greenbuiltnorthtexas.com/homeregistry.htm.
Here is a link to our realtor's site about Megatel: http://www.mckinneyhomerebate.com/megatel-homes.htm - he offers a rebate of 2% on Megatel Homes, which also helps during these economic times.
1. Incredible bang for the buck. Nobody out there gives as much value for the price you pay. Nobody.
2. Custom -- I was able to take one of their stock plans and make modifications that other builders were unwilling or unable to do. I extended the depth of my home by 3 feet and added a large garage to store a boat.
3. Beautiful end product -- I won't be on an episode of Cribs, but for under $400k the home is absolutely stunning.
4. Up to this point, they have continued to fix problems that inevitably occur in a new build; albeit nowhere near as quickly as I'd like.
1. 3 different builders were in charge of my home. 1st was fired, 2nd was transferred, 3rd finished the job. This poor continuity led to a few mistakes that a single builder wouldn't have made.
2. Dishonesty -- the sales consultant keeps telling everybody that they are finishing homes in 120 days when she knows for a fact it will never happen. My home was already over 60 days late when I ran into my own financing issue which made the builder's timeline a moot point; however, I was preapproved and my issue was an honest oversight by the bank while I firmly believe Megatel knowingly spreads false information about their build timeline.
3. Supervision of subs -- While overall build quality was good, attention to detail was poor. We hired a very effective 3rd party inspector who helped keep them honest (I highly recommend Kevin Machen of Quality Inspections).
4. Natural variation in the stone BS... Megatel put the wrong type of granite in the kitchen and the wrong stone on the front of our home. The burden of proof was on me to prove they were wrong, and I did a LOT of work and ultimately was able to prove without a doubt the wrong materials were used. I had to use the "L" word to get the stone swapped out, the granite was only mildly less painful. It was OBVIOUS these two items were wrong but the sales consultant continued to give us a line of crap about how it was just "natural variations in stone". It was like telling me an orange was a natural variation of an apple, it truly bordered on the absurd. It was resolved in the end; however, it was extremely stressful when my "custom" dream home wasn't going to have the customizations I'd paid dearly for. This is not how you treat customers paying this much for a home.
1. Yes, you do get access to Zack who is the owner of the company. That and 4 bucks will get you a cup of coffee at Starbucks. He literally said "I guarantee your home won't slip beyond the end of September" but when it was obvious it was not going to be done he was unwilling to compensate me or do anything to fix it. He rarely returns phone calls or emails. That said, I have a feeling it was Zack who finally put my sales consultant in line when it was obvious things were falling apart over the stone on the front of my home.
2. Build site was a mess. I nicely asked the builder to do some cleanup of the neighborhood. Refuse was piled up everywhere and the road is filled with nails from sloppy framers. My note was ignored until I complained to the HoA.
3. 4:30 am slab pour. Really? My friend in the neighborhood confronted them about this and a ridiculous lie ensued. How about just saying "oops, we totally screwed that up it will never happen again" (and then of course make sure it never happens again).
Would I do it again, knowing what I know?
Yes, and I guess that is the most important part. I still believe I couldn't have gotten as much home in my budget as I did with Megatel. They absolutely crushed the resales and other builders for value and overall end-quality. While waiting for my Megatel home I had the "opportunity" to live in a Centex rental home, what absolute JUNK. There is no comparison between the quality of my rental and the home I purchased. Was I always happy with the process? Well that's obvious, I'd prefer to have had an open and honest relationship with the builder as opposed to the strife my wife and I endured during the build process. So, as I said in the beginning people like to go to the web to complain; however, I'd still categorize my review as an overall recommendation for Megatel.
However, they have since hired a new contractor and warranty guy named Eloy Andrade. He is wonderful and will do whatever it takes to get things fixed. Even doing it himself and not relying on his sub-contractors. We all agree that the customer service has done a complete 360.
During construction, I talked to Martinez in front of my yard twice when he tried to convince me to put negative stuff for Megatel Homes online because he said we can get BETTER deal this way and ask for free stuff during the construction. Happy that Megatel Homes is building more great stuff in Crown Ridge. I am super happy with the quality of my house and I promise you will never find better deal. I work for a design company and built 6 homes in my life but experience with Megatel was one of the best. They have some issues like all others, yes delay in construction due to lack of vendors but at the end we recommend them. I live in Real Ridge Dr. for privacy ask Zale for Gibbs family...
Do you own research. Before I buy, I talked to several subcontractors and ask about the Megatel Homes. They all said good things and consistence jobs and pay.
At the end of the day, all the builders use the same trades. They use the same wood, same stone andâ€¦.. buy the one you like. Design is the only thing different...
After the initial â€œshock and aweâ€ of all of the upgrades and â€œviewsâ€ throughout the house and subdivision and maybe even the price of the home, take a step back and start to peel back the onion. As others have suggested on at least one other Trulia blog on Megatel Homes, the quality is a bit suspect. I would suggest to you the following before purchasing:
1. Get to know the subcontractors who are working in the subdivision. I was told during and after the fact by a few Megatel subcontractors that I should be VERY glad I did not buy a Megatel Home. These subs went in to further details on how the homes were being built and how the project manager would â€œfixâ€ the issues. The â€œmoving wallâ€ was probably the most disturbing of the details.
2. Review everything you can about the retaining walls throughout the subdivision. Not all have been certified by the city. Here is one website to start your research. The article is dated August 2011.
3. Delays in all promised dates to include but not limited to subcontractor and city inspection scheduling (including multiple city inspection failings). Similar to E Martinez comment. Not sure what to think of the "this is the normal home construction process".
4. One construction superintendent or maybe more appropriately called â€œproject managerâ€ for two subdivisions. Not sure how much oversight/inspection of subcontractorsâ€™ work was actually going on. Also was told the project manager is responsible for scheduling all warranty work. If this paragraph alone doesnâ€™t raise a red flag with you, it should.
5. Rumor of lower quality home builders coming in to the subdivision in the near future. New Leaf Homes was one builder mentioned to me by one of their own sales representatives.
6. Talk to the competition. Normally they will keep it professional when speaking about their competitors. However, mention this subdivision or the builder and the stories will come out to include things they have heard from other â€œdisgruntledâ€ Megatel Home customers. For only being in San Antonio for less than 2 years, not sure this is really the reputation they want.
7. The proof is in the pudding. Spend the $400 and get your own third party home inspector.
8. Trust your gut. If something doesnâ€™t sound or feel right, it probably isnâ€™t.
First and foremost, building a home is not a perfect process. You must have not ever built a house before because if you had, you would know there are always hiccups throughout the duration. And to track my response, nobody is paying me to say this. I can say that I have had the pleasure of looking at the Megatel Homes product and for the price the home is immaculate. Review the standards online that come included with the house and it is what other builders would consider options or upgrades.
Stick to the facts E. Martinez. If you are going to accuse someone of being racially discriminatory, you probably should not comment on the manner in which the owner speaks. This is America, The melting pot. We are open to all people who would like to come here and prosper. I personally know your construction manager and I totally disagree with your assesment. He has always conducted himself in a respectful and professional manner.
Do yourself a favor and educate yourself on the process. And try and do a better job of living by the golden rule. Treat all those like you would want to be treated, with respect and dignity.
Posts like yours take value away from other posts that have validity. A prospective home buyer is in need of some feedback regarding this builder. Your rant and defamatory comments are unneccessary.
I truly hope you find what you are looking for in another builder. Perhaps KB Home or maybe a Sivage would suit your stylings better.
Martinez, if you are right, donâ€™t call Zale and ask for the home with discount (I saw emails that Carole showed me). Just leave if you are true.....buy from others...
The construction manager making racial and discriminatory remarks about Mexican and African-American workers during pre-construction and follow-up meetings.
They are 3 months past the established deadline, with no completion date in sight (7 months total)
Failed every city inspection and 3 private inspections they agreed the cover for us and then backpedaled out of after failing.
Owner (Aaron speaks poor English) and is condescing on all feedback provided.
Have failed to communicate as agreed, arrived late to all scheduled meetings and poor follow-up via mail and phone.
The builder caused damages during the foundation pour and tried to cover them.
They hit water pipes and flooded the house and tried to cover it up. Then failed to repair all water damage and are currently attenpting to force us out putting the property back on the market and covering water damage.
After enduring continous hardship and extending month-to-month contracts due to their delays we have finally got them to agree to give us our money back.Â
If you are considering a property in Crown Ridge, San Antonio, Texas, single story, 4 bedroom and a study it has water damage on master and 3 bedrooms that penetrated all walls and title and it is being covered up! BEWARE!
My mother-in-law signed a contingent contract with the folks at Robinson Ridge. She placed a fully refundable lot hold per their recommendation. She has been unable to sell her home (in another state) to date. The price lock and hold have since expired. She has tried several times to deal with Zach with regard to getting the lot hold refunded. Zach claims he does not receive any of her emails or faxes.
Something so simple should not be so difficult.
Their website allows you to search for a particular builders and learn what information the commission has about them including complaints or requests for inspections. You can also learn more about the commission's work and standards.
Megatel Builders is registered with the commission. There is contact information on the builder on the site.
Now I have a family and just bought my first home in Forney. I have very responsive services and also am not with a large broker so I rebate 20% of my commission to you. See my website for references and dont hesitate to call me about questions about Forney or the Dallas area in general in that 7 years I lived in 7 different areas so I know my way around the whole metroplex.
Thanks for your time