I'm sorry to hear of your situation. I don't know all of the details, so I'm not in a position to pass judgment. Having said that, I'm not sure what a "sales manager" is, but every real estate company is run by a licensed broker. So your first step would be to contact the broker-of-record of that office and bring your complaint (in writing) to him or her. Keep accurate records of your phone calls and meetings.
If you don't feel satisfied with the response you receive, you may bring a formal complaint to the Connecticut Real Estate Commission, which is part of the Department of Consumer Protection. The Commission has the power to revoke a broker’s or agent's license. Their toll free phone number is: 800 842-2649.
I hope this is helpful! Good luck!
Gillette Real Estate
These are desparate times for many and Ethics complaints have increased in comparison to past years.
Many are crossing lines.
If you are a first time home buyer, I understand your frustration since the date to qualify for the credit is April 30th and you do need to be in contract by that date.
Keller Williams Platinum Properties