Your agent should know if the property is a short sale or foreclosure / bank owned property. If so, they may be doing everything possible.
If you are not sure of the circumstances, ask your agent to get their broker involved. The broker should be able to contact the listing broker and understand the issue quickly.
Are you trying to buy a short sale property?
If yes, please be aware that the listing agent has to negociate with the bank on behalf of the sellers and it can take quite a bit of time. Nevertheless, reardless of the kind of transaction you are involved in, the listing agent should always inform your agent of what is going on and answer his/her requests.
Another option would be to ask your agent to have his/her broker call directly the listing agent'sbroker to find out what is going on.
Hope this is helpful.
Sophia Delacote CDPE
Realtor Coldwell Banker, San Jose, CA
408 717 2575
