About 25 years ago KB started life as Kaufman & Broad Home Builders. They did very basic entry level homes and had such a poor reputation they changed their name to KB Homes. I have toured some of their newer construction homes and they appear to be much better than before. If your considering a new construction KB home check out their new Green ratings. Make sure you have a third party home inspection done, so you know that its built right. You might also call a local Realtor to help you with the purchse. They can help you to get a better price and share the most recent sales with you, so you can see what the right price should be. Also they can look in the same neighborhood and see if there are any similar foreclosures. Buying a foreclosure can also save you thousands. I wish you luck!
Betina Foreman- Realtor, C.N.E.
Austin Home Girls Realty
1601 West 6th Street
Austin, TX 78703
Take the time to research. Go to: http://thekbhome.com where there are pictures/stories of numerous newly constructed homes by KB Home which are literally falling apart.
Let me say this, I have never seen a KB home fall to the ground, and they must build their homes in accordance with local building codes just like everyone else.
I am sure about their customer service before, during, and after the sale. That might be what is spurring bad reviews possibly.
The one think I have noticed with KB locally, is that they provide much more of a "builder grade" home with alot of upgrades not included.
If you love the home though, that is what really counts.
They are almost a month behind the original completion date they said.
They left our house unlocked, and last nite a bunch or people went in the house smoking weed, putting their cigarettes out on our base boards, food all over the counter, cig butts in 2 bd rms, in both bathrooms. They did #1 & #2 in out mstr bath toilet, carpet stained from ashes I guess, weed stems, cigar tobacco on the kitchen counter.
We didn't even get the house we initially wanted cause it would not fit on the perimter of the subdivision, and the incompetent sales person didn't tell us til we showed up with earnest $$$ to get things started. Note, we had gone to the model several times to make sure the 3 lots they said were available for the house, were indeed still available. All along the house we wanted would not fit at any of the perimeter lots. We bought anyway cause of the location. This is at Klein Arbor.
We ordered a Oiled rub bronze shower, got black, they had the nerve to make me seem stupid and saying that is oil rubbed bronze. I wish I could add a picture.
My suggestion is go to another builder, the satisfaction will be worth the extra $$$.
Don't waste your money and risk your sanity, check out HH Hunt homes or anyone other than KB.
They always buys out the local buyer agent who are usually in tune with those guys corrupt practice. So avoid them.
1) Their sales staff are rude and unresponsive
2) The owner's wife who manages the HOA is extremely unprofessional and arrogant
3) The construction is of a very poor quality with the need for repeated repairs within the first six homes of our moving in
4) The construction project manager is an absolute red neck hick who knows nothing about providing customers with sound service
All in all, if you can, stay away from this builder in Houston!
DO NOT EVER BUY FROM KB HOMES
Don't Let The Make a Monkey Out of You! Follow the link below.
I love this builder...the homes come with upgrades and the plans are nice...I saw a home that was not yet finished not the model home that was finished....so much better than KB and worth your money....KB model was nice but not worth the money I looked at the ones located off hwy 6....bout 3 months ago...
I bought at the worst time but the prices have managed to creep up so I am not underwater too much.
Personally I love my home and I better I signed a 40 year mortgage :)
After reading their reviews all the complaint 8 months compared to 20 or 30 yrs. Thank God!!
since i bought this house back in2010 i been having problems with a/c unit in the house. the installer was delair and the builder was kb homes. last week the a/c went off by itself or shut down i call delair and the told that is going to take a couples of days before they sent a tech to check the system finally today monday the tech arrive to take look at the system. he says there is leak but is not in the system itself. the leak is throught the pipes that carry the refrigerante to the unit and in underground pipe system and cost to replace about $1200.00 to do the job i call kb homes because is a relative new house asking if i have any warranty on this house, after all is almost a new house right! well they told me no you don't have any warranty and you have to pay. i think is not fair to treat me in the way they did. i feel hopeless because i don't have that much money to do the repair and is a new house from kb homes.
I feel SO bad for all these homeowners. They literally have to choose between KB's warranty claim stalling techniques and selling them homes for a lot less than they purchased for just because it's falling about and to no fault of their own!!!! 22 neighborhoods have now been found and are affected with a variety of issues. The Attorney General Pam Bondi of Florida is now investigating KB Homes for possible fraudulent sales! DO YOUR RESEARCH!!!!!!
I think the worst disappointment has been having problems with my downstairs bathroom and after $4,000.00 in expected repairs, they have absolutely refused to provide me with the plumbing blueprints to which I have the legal right to have.
Are they "cheap" yes, but as a quality builder having had their CEO prosecuted and currently in house arrest, in addition to had closed their offices in Texas and moved them to California, you will never have the opportunity of reaching anyone.
There are many other trusting developers in Houston, Texas like Mercedes Homes, Toll Brothers, Pulte, Horizon, etc. that care about their reputation and building quality.
Let me know if I can refer you a smart agent in your area.
Do get a buyer broker (preferably one with some home building experience), don't be afraid to negotiate, (remember you don't get if you don't ask) and plan on two home inspections one done before the drywall goes on and all the rough plumbing and electrical is in; and the second on completion.
I wish you all the best.
In my opinion, all buyers of new construction should contract with a personal home inspector to preview the home and identify any issues of concern. Builders don't like this but it is in most cases, money well spent...regardless of whether or not problems are covered in your one year warranty program.
We also recommend that you request in writing prior to going to contract what specifically is covered and what the limitations are within that warranty.
I just got this inquiry again as though it's a new request. After 25 well written replies with a variety of suggestions and viewpoint, it time for this inquiry to be removed. Surely the individual who submitted it has enough information to make a well thought out decision.
Brenda Peavy, Broker
(My contact informatin was provided weeks ago below)
Betina Foreman- Realtor, C.N.E.
Austin Home Girls Realty
1601 West 6th Street
Austin, Texas 78703
Many buyers are not aware that when they walk into a Builder's Developement for the first time they need to have their agent present. IF the agent did not walk in for the first time the Developers do not honor buyer's representation by the agent. Subsequently you as the buyer do not have True Representation. Basically you lost the leverage to ask and get either upgrades or price reductions.
Once this happens it is difficult to try to do it on your own.
Best advice at this point since you are "already in love with the model home" is to try to focus on another vacant lot where you could see yourself living and tell the Developer you want the same house on a different lot. Keep in mind this will delay your purchase by about 3-6 months, depending on how fast they build it. Then you can watch the building construction from ground up and you can go buy and take a lot of pictures, which will scared the developer to build it "correctly" from ground to roof. At the same time you might be able to negotiate since the new one has not been built yet.
Prudential California Realty
Beverly Hills, CA
I would tell you that if your building, plan to do 3 inspections. One prior to the slab pour. Second prior to sheetrock installation. Finally, the inspection most people do..when the home is completed.
The builders can easily fix things you find prior to moving on. Cost a little extra to you, but do these inspections with a Texas Lic inspector that YOU picked and paid for and there will be less headaches down the road. So many new home buyers do not do inspections because they think the builder is "inspecting". BIG MISTAKE!!
I have a good list of inspectors on my web site if you need some referrals. Also review sales in the area and make sure your getting the right price! If you need help, please let me know as I assist buyer's in purchasing new construction all over Houston. This service is of no cost to you!
I understand that you have fallen in love with one of their model or floor plan but I would not limit myself to that as yet until you see the quality and features other builders have to offer. You are right on track by making your own research about the builder but you are better helped by a real estate professional who knows better. There are so many builders out there to choose from & I would like to help you navigate & narrow down the choices instead of you driving and researching around by yourself. I would like to offer my assistance and provide you with a comprehensive list of builders from the as-made to semi-custom to custom and what each of them offer & how they fare against each other. I will work closely with you to explore this wealth of information.
I sincerely would like to help you in your search for the right home for you. Please view my profile and don't hesitate to contact me for further information.
Lerma 'Pinky' Sampang
Direct: 832 248 4413