It is important to work with a agent who is local, knows the market and is responsible.
The agent certainly shouldn't want you running around badmouthing her, so they will usually agree to. At the end of the day, there is an argument that while she showed you first, she was not procuring cause, which would require that you chose to buy a certain property "as a result of Broker's efforts." Obviously if she hasn't provided comps and advised you, that will not be the case.
As I said, it is not an ideal situation, but it happens from time to time and it is what it is.
While I hate to see a fellow agent go through something like this, if you are open to interviewing new agents, I would be happy to have a phone chat with you and/or you wife.
I often choose a selection of the best of the best homes to show my clients, especially relocating clients as your time is extremely valuable. I am currently representing the incoming CEO of a major institution in the area and would be happy to provide them as references.
I have built mutually-respectful relationships with the other top brokers on the Main Line and it has helped my clients in the past.
I am also a data freak and often do a data dump of the comps, convert to Excel and send to my clients to analyze along with me.
If I sound like the type of broker you might want to represent your interests on the Main Line, please consider calling or emailing me.
Have a great Friday and good luck to you and your family.
PS - I think being a member of the Sotheby's International Realty group, rated the Most Prestigious Real Estate Company by the Luxury Institute in 2008, helps open doors. I want to assure you however that we do all price ranges.
Eric Axelson, Associate Broker
Kurfiss Sotheby's International Realty