Realtor, GRI, CSSN
John Hall & Associates
You actual must be provided a disclosure called "Home Inspectors: FACTS FOR CONSUMERS" by your agent. The situation does not sound very professional. I would always recommend a home inspection even on new construction. If you chose not to have one I would even get a waiver signed.
You did not say if the agent you used was a buyers agent or sellers agent. Which also bring up issues related to dual agency or designated agency, if they were a buyers agent.
I would talk to the broker of the office and explain your concerns. Do you have specific concerns at the moment?
What was in the sales contract? Did you call for an inspection or sign the waiver? You are correct to get an inspection, even if it is new construction it is good to know the condition of everything you are getting, even if there is a year or two warranty for new construction on items.
Otherwise consider walking away if you think there are problems with the unit and if you are not allowed to get an inspection it might not be worth it. Please consult with an attorney before walking away to make sure you don't lose your earnest money deposit.
I specifically insist on having new construction inspected. Because the builders have a warranty, the best time to find issues is early on. Some items may not show up as problems until years after the warranty is over. Every time I've had new construction inspected, we have found significant issues. To the builders credit they have resolved them all with little problem.
Find a new agent and get a thorough inspection before you are fully committed to any purchase. Anyone who tells you otherwise is not giving you good advice.
So, in short, we (at territory) are sorry to hear about this scenario - and unfortunately hear similar stories frequently - and hope that you have called their head broker to have a discussion about what happened. That agent does have a boss so you should certainly make that call.
Next up would be telling that head broker - if this is what you desire - that based on this experience you no longer feel comfortable working with her and would like a new agent (or perhaps your attorney) for the remainder of the deal. Inquire about what happens with that commission - would be interesting to hear the brokers response.
I hope this all ends up ok. Lean on your attorney as much as financially possible (i know it can be expensive and you don't want it to blow up bigger than need be).
If you feel like your rights have been violated, you can report the situation to your state's department of real estate. They will inspect the situation and take necessary actions.
As far as switching realtors, you can switch your agent (as a buyer). But, whoever listed the property is under contract with it. If there is something strange going on here, do you really want this condo?
Change realtors now, one with a different realty firm.
Find an experienced real estate attorney to help you.
Contact the governing Real Estate agency in your state and/or the Department of Consumer Affairs for assistance.
Don't let them push you into an uncomfortable situation. You are the consumer and there are laws protecting you.