All the best,
I really don't know if that term is universal or lender-specific, but it has a nice ring to it! "Solutions Specialist"! Sounds friendly and promising!
Bottom line..........you're not approved until you're approved.
Do you know if the bank had a BPO done as yet? (broker price opinion). That's when the bank puts a valuation on the home....and, as a result, might come back and ask you for more money.