I am so sorry this was your experience...it's very frustrating to be an agent who DOES care and to have to be associated with people who do not follow basic rules and ethics.
Unforntunately, CA DRE licensees are NOT bound to a written Code of Ethics; only Realtors take such an oath, which can be viewed here: http://docs.Steven-Anthony.com/RealtorCOE.pdf
You can check to make sure an Agent is a Realtor by going here:
Additionally, you can check for Agent DRE violations here:
You may file a complaint with the DRE if you feel the Agent acted inappropriately (and based on what you have shared I would agree they have) or violated a fiduciary duty using this form:
I'm sorry to hear about your experience, unfortunately these practices
happened alot, if these people aren't realtors and they are stating they are
you can contact the National Association of Realtors (look up their contact information online)
if they are practicing Real Estate without a State License you can go to http://www.dre.ca.gov
and it will give you all the information you need to file a formal complaint.
I hope this helps
Coldwell Banker Dynasty
How sad that your first experience in homebuying which should be fun and exciting has been so disappointing. Truly professional Realtors adhere to a specific code of ethics and deliver good and valuable service to their clients. Unfortunately, a few bad apples cast a bad light on the rest of us who really care about our clients and our industry. When you are ready to sell your home or buy another one, you may wish to consider a reputable, well known real estate brokerage firm that has a sizable presence in your area. In doing so, if you find yourself working with an agent that you do not feel is delivering the right level of service, you can contact the broker advising of your situation or concerns and request someone else to assist you. Good and reputable firms cannot afford to keep dishonest or inept agents. Just a thought.
Sorry hear about your experience.
At times people overlook that Realtors are professionals with other obligations many home buyers treat agents as if we are short order cooks, believe we can drop dead be on property in a moments notice, matter education of clients understand appointsments are required.
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