Home Buying in Downey>Question Details

Brad Johnson, Home Buyer in 90242

Non realtor showing houses.

Asked by Brad Johnson, 90242 Mon Aug 3, 2009

We are closing on a house tomorrow and it's been a disaster all the way through. A friend referred me to a friend of her's that is a realtor. This woman is a realtor and her son works with her as a mortgage broker. We did not know at the time that both did this part time through this company they set up. We are first time home buyer's so our knowledge of the whole process was limited. Anyway, the realtor quickly distanced herself from us and her son, who we assumed was also a licensed realtor, was the one showing us houses. Along the way we found out her was not a realtor. He is just using her license so he can get the combos and he uses her supra device. They would even give us combos so they wouldn't have to show us houses on short notice. This has been the worst experience ever and I was wondering who we can report this to.

Help the community by answering this question:


Please report this to the local REALTOR association. This is not acceptable behavior and all agents with a SUPRA key are under strict rules to not allow unlicensed individuals access to that supra key. In addtion, it may also be a violation to give combos to unlicensed individuals (their trouble, not yours).

I am so sorry this was your experience...it's very frustrating to be an agent who DOES care and to have to be associated with people who do not follow basic rules and ethics.
Web Reference: http://www.katyagent.com
1 vote Thank Flag Link Sat Aug 29, 2009
Hi Brad, please know the two individuals you speak of are not typical of the true Real Estate professionals I have the pleasure of working with on a regular basis.

Unforntunately, CA DRE licensees are NOT bound to a written Code of Ethics; only Realtors take such an oath, which can be viewed here: http://docs.Steven-Anthony.com/RealtorCOE.pdf

You can check to make sure an Agent is a Realtor by going here:

Additionally, you can check for Agent DRE violations here:

You may file a complaint with the DRE if you feel the Agent acted inappropriately (and based on what you have shared I would agree they have) or violated a fiduciary duty using this form:

Best, Steve
2 votes Thank Flag Link Mon Aug 3, 2009
Good Morning Brad

I'm sorry to hear about your experience, unfortunately these practices
happened alot, if these people aren't realtors and they are stating they are
you can contact the National Association of Realtors (look up their contact information online)
if they are practicing Real Estate without a State License you can go to http://www.dre.ca.gov
and it will give you all the information you need to file a formal complaint.

I hope this helps

Ricardo Manzanares
Coldwell Banker Dynasty
2 votes Thank Flag Link Mon Aug 3, 2009
This type of unscrupulous behavior should be reported to the Department of Real Estate for further investigation. That website is http://www.dre.ca.gov. You will be doing all of us in Real Estate a huge favor if you do send in a complaint !
1 vote Thank Flag Link Mon Aug 3, 2009

How sad that your first experience in homebuying which should be fun and exciting has been so disappointing. Truly professional Realtors adhere to a specific code of ethics and deliver good and valuable service to their clients. Unfortunately, a few bad apples cast a bad light on the rest of us who really care about our clients and our industry. When you are ready to sell your home or buy another one, you may wish to consider a reputable, well known real estate brokerage firm that has a sizable presence in your area. In doing so, if you find yourself working with an agent that you do not feel is delivering the right level of service, you can contact the broker advising of your situation or concerns and request someone else to assist you. Good and reputable firms cannot afford to keep dishonest or inept agents. Just a thought.

0 votes Thank Flag Link Wed Aug 12, 2009

Please understand this is NOT the norm for professional real estate behavior. If this is an accurate account, there are several infractions that should be reported to the local board of realtors for their investigation.
0 votes Thank Flag Link Wed Aug 12, 2009
In order resolve all you need to contact their broker resolve any and all of your concerns.

Sorry hear about your experience.

At times people overlook that Realtors are professionals with other obligations many home buyers treat agents as if we are short order cooks, believe we can drop dead be on property in a moments notice, matter education of clients understand appointsments are required.

National Featured Realtor and Consultant, Mortgage Loan Officer, Credit Repair Lecturer
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Web Reference: http://www.lynn911.com
0 votes Thank Flag Link Mon Aug 3, 2009
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