My realtor refused to submit my offer for a REO property after she had already informed me she was drawing up the paperwork. She called back a day later and told me my offer would not be accepted, she wasn't going to make any money, and that it was a waste of her time. She also said I could find another realtor who probably will submit my offer. Unfortunately, days later the house was sold. I think she may have made a deal for herself on the property, how can I be sure? What can I do about her actions/behavior?
Thank you Arnold, you make a very logical point which some realtor's or people in the service industry really don't fully understand...
"When you talk to them you can tell if they care about you or their paycheck. Human nature for all of us is to be concerened with our best interest first BUT a true Realtor understands that we are in the service industry and you come first."
If people in service industry-type jobs don't want to service, they should get out of the business. Consequently, I have learned a very valuable lesson. Thanks to all who contributed.
Sounds like you picked a real winner for a Realtor. As far as what you can do, I say get another Realtor. When you choose the next one check to make sure they work as a fulll time Realtor. I have met part time Realtors who have only had time for the easy deals and can not be bothered with small checks that take some extra work to put together. Keep in mind you have the power to choose so when you consider a new Realtor, interview them and see where they are at in the business. When you talk to them you can tell if they care about you or their paycheck. Human nature for all of us is to be concerened with our best interest first BUT a true Realtor understands that we are in the service industry and you come first. When a good Realtor puts the focus on the clients goals we understand that the paycheck(s) will follow big or small. There are many good Realtors to choose from and don't bother wasting energy on the lemon you were trying to work with and get on with finding the next deal. Not all Realtors are alike and most are not like the idiot you had picked before. Find your self an Agent with some certification behind them like ABR, CRS or GRi to name a few, These are people who have sought higher education in our industry and work with a different set of principle....Best wishes.
The realtor is suppose to be working for you not for themselves. Did you discuss the issue with his/her broker and the real estate board?
I wonder if you have the same realty company? I'm having the same problem. I'm told the property I wish to put on offer is under contract, when the property is listed for sale for the past 4 months.I'm trying to by an apartment in Highland beach Florida. They're making it impossible for me.
The realtor, as you explained it, definitely acted unscrupulously. You can find out if she bought the property by checking the public records. Nobody wants to work for nothing, so although it may seem as though all she cared about was the money, that has to be a consideration in any work environment, unfortunately. Many buyers forget that realtors ARE working. That this is their profession, and that they deserve to make something for what they do. However, the actions of this realtor gives us all a bad name. I am glad you found someone whom you can trust and work with. Good Luck.
Thank you all for your answers and advice. This realtor was referred to me by another realtor who was not licensed in MD. However, I have moved on and have secured another realtor who is excellent, personally & professionally. I do believe the realtor acted in an unethnical manner and I will proceed with filing a complaint. My hope is that she will be hesitant to treat another potential customer this way because she also tried to steer me into buying higher priced properties she had listed and stated that you rarely find any short sales, banked owned and foreclosures of great value... another lie. She got offended when I corrected her informing her that I work for a bank and know better. She made money a big issue.
She's a realtor, she knows the financial process for her work related payoff.
Kem, If your concern that she refused to submit your offer, said what you claim, and then profited by doing this and that was her intent. Sounds serious....If you can prove this happened, then a trip to the Lawyer may be in order.
If it's just something you suspect but can't prove, then you have to move on.
How did you end up working with this person in the first place and what do you need to do to be sure you have good representation next time? That's the thing I would fiqure out.....
Good luck, Dunes
You can file a complaint against her odd she would not want to submit an offer she only gets paid at closing.
If posted in MLS it would indicate who the buyers agent purchased home.
FYI - there are realtors who will bow out not submitt an unreasonable offers recommend for clients search for another realtor.
Kem,
This is an unfortunate situation. While I can certainly understand her hesitancy in submitting such a low offer, she still should have done it. If nothing else, it would prove her point that the offer was unreasonable (if that was the case). An agent can "fire" a client just as the client can fire the agent, but she should have done this right away rather than imply that she was going to submit it. You can file a complaint with the Real Estate Commission, but I am not sure if it is even worth it for you--you would have to make that decision.
In regard to your suspicions of her purchasing the property herself--this can be verified once the tax record has been updated. I would strongly suggest moving on at this point. Find yourself another realtor who will follow your wishes. Best of luck with your continued home search!
Lisa Devnew
Coldwell Banker
LDevnew@cbmove.com
Did you have a signed Buyer/Broker Agreement? That is absurd. I would find a new agent and you can always file a complaint with her company and the State Board of Realtors. Neither will get you the house, sadly - but if you agent acted this poorly - she needs to find a new profession.
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