I would advise you go to another lender. If you like, I can send you names of a few people I work with. I always suggest you interview 3 different lenders to get the best rates :)
Personally I take care of my pre-approvals in 24-48 hours because I am set up to do so. Many loan officers, especially at some of the larger banks have issues processing efficiently due to the volume of files they are receiving.
I would suggest talking to a broker as well if you are looking for better service and communication. We are doing pre approval in 24 hours max for example, these are approvals through Fannie mae or Freddie Mac and we can use them at virtually any lender. We are also getting a lot of business due to people applying at banks and getting frustarted with the process and not feeling very educated about the lending process. FHA especially has some challenges and expenses to it and more often than not a bank will provide you with a piece of paper but any form of guidance. You can also expect a lack of communication when the underwriting begins I often hear from my real estate agent partners. I am not saying all loan originators working for the banks are lousy, i just know for a fact brokers generally provide better service and aren't necessarily more expensive and I have worked for both. We are more educated and more skilled at our craft. It's also a good idea to get a second quote anyway. After all when do you buy the first car you see with the first car financing option?
My information is on my profile and my contact information is on my website listed below if you would like further assistance from me. I look forward to having the opportunity to help you. You won't be dissapointed!
Very Truly Yours,
As the others have already stated - it would be a great idea to give your broker a call to check on the status of your loan application. They should be able to provide you with some general timelines so you don't feel left in the dark throughout the process. Loan officers can pre-qualify you in minutes by reviewing your financial details and credit score/history, but a pre-approval will take more time. As long as the numbers add up you should be fine.
Do keep in mind - lenders are extremely busy at the moment trying to complete all of the pending loans in order to beat the June 30th homebuyer tax credit deadline, so this may be a reason for the delay.
Don't be shy! Give your broker a call and ask for an update! They really won't mind the call.
It seems as if it would alleviate your stress to know one way or another.
Call, find out and then you can move on, one way or another.
Best of luck.