I feel bad that you had this experience, you never should go through this. But believe me, there are many agents working very hard to make sure their clients get the best care and understanding while purchasing a home. Especially when you are a first time buyer, you need to be aware of what is going on.
There may be occasional problems to deal with but we work through them with determination. I recently had a property listed in Royal Oak that did not appraise but all parties involved were able to work things out and came to an agreement.
If there is anything I can do for you please feel free to contact me, I would love to make this a great experience for you.
Pam Bava, Realtor
Real Living Kee Realty
Mark Mergener - Cell (248) 935-0335
Don't give up just understand that you may have to take a more aggressive approach to buying in your price range. Your agent should be able to come up with a strategy to help you get your dream home. You are well positioned to buy and prices and interests rates are still low so stick with it and remember it's a process with great rewards in the end.
I understand your frustration. It's a frustrating time in the market for buyers and sellers. There are also great opportunities to be had, and I hope you will continue to pursue your dream. It will be worth it.
While you have run into a few bad eggs, the majority of Realtors I have worked with in the last decade have been diligent in representing their clients' interests. Hopefully your next encounter will end on a positive note.
Should you wish to pursue this with the Board of Realtors, I have attached a link to our local offices. You could also ask your agent to have her broker call his broker. That can often get answers that were not forthcoming sooner.
I would like to say I'm sorry for the treatment you received. It was very rude of the listing agent to hang up on you. As Maureen stated it would depend on what the selling agents client has requested. Personally, I can't think of any good reason why a seller wouldn't want another agent to know there was another offer. Informing all agents that there are mulitple offers on a property leads to everyone submitting their highest and best offer which I consider in the sellers best interest. This situation is becoming a norm in my area especially with bank owned homes. If the home is anything decent there are almost always multiple offers on it.
I wish you the best of luck in your search for a new home and always keep in mind that everything happens for a reason and hopefully, that means you'll find a home that is truly perfect for you.
Karen Paytas, GRI, CMS
Real Living Kee Realty
Were you represented by a Buyers agent or a Sellers agent? If you were working with a Sellers agent, that agent is representing the seller and has the sellers best interest. I won't repeat what Maureen said but she is correct. If you were working with a Buyers agent, that agent would have a fiduciary obligation to their clients.
If you are under contract with a Buyers agent, that person should inform you of any information they know about the property. I'm confused why you would be speaking to the sellers agent.
There is a process you need to go through when purchasing a home and as you go through each step you should be sure that you understand it. The next time you decide to purchase a home make sure you get the proper representation and have the agent explain how they will be representing you.
It is unfortunate that this happened, I'm sure you were very excited about the home. I will say this, there are multiple offers on many homes these days. Be prepared if it happens again.
Real Living Kee Realty
Licensed Associate Broker
Accredited Buyer Representative
GREEN Designated Agent
William Raveis Legends Realty Group
The seller's agent is not obligated to tell your agent about competing offers, unless he is asked and unless his client has instructed him to do so. It would be hard for you to know what his client instructed him to do unfortunately.
I can think of times my seller clients have chosen not to tell one party that there was other interest. They had their reasons, and it is the seller's prerogative to make that call. It is his agent's duty to carry out the seller's instructions, though the Realtor's Code of Ethics does require him to treat the public honestly. Did your agent ask him during the period before your offer was rejected if there were other offers?
I am sorry you were treated rudely, and I am sorry you did not get the house. I know that is really disappointing.
I will link to the Realtors Code of Ethics, so you can see our rules. I am the Chair of the Grievance committee for our local board of Realtors. It is likely that the agent is a member of my board.
Good luck Sara. I hope you find a great house!