I am sorry I did not see this question until i started to look at your profile. By now you should be a homeowner...
I have worked with them on a couple condos I was selling in the area, it was good.
Kramer-Triad is a fine company with a good reputation in the greater Ann Arbor area. One of my childhood friends worked there for years before starting at another property management company.
I am trying to find the right answer to your other question you asked today about the condo on Eastbury. In the meantime I am trying to understand what you are trying to do with that information by reading your other questions. Are you working with a Buyer's Agent already? I do not want step on anyone's toes but it seems like you need someone to work for you. I will try to get the correct answers for you when the treasurer of Northbury gets back with me (I have E-Mailed the Accountant who gave me the Treasurer info).
They are a management company, hired by the association. You could always talk to some people at the association to ask how their experience has been. That might give you some assurances.
Kramer-Triad is quite large and manages lots of complexes around Metro Detroit. We run into them frequently when selling condos.