As the other agents have stated, there are are offices to complain too. I deal with many investors all around the world and there isn't a week that goes by that I don't receive 1 - 3 emails asking me for help because of issues similar to yours.
All Realtors that participate on these real estate sites can most likely tell you stories that would make your head spin. Some of the stories that I hear from investors really make me scratch my head and wonder how people fall into their hands, I can't believe some of the things that I hear.
You will have to file a complaint and eventually a hearing will be called at which you may have to participate. A client of mine and myself just participated in one against a broker, which was done via a conference call. If you are serious you will have to follow through and have as much information as possible; emails, documents, phone conversations, who you spoke with, etc.
You can't just throw accusations out without proof, so be prepared.
The "bad" agents give all of the good agents a bad name, but that is how it is in many businesses, unfortunately.
Good Luck and I hope you can get it resolved to your satisfaction.
I'm sorry for your bad experience with the agents that you have worked with. As in all business, there are some great agents, some really bad agents and the most are mediocre. There are several ways that you can complain, the first is to go to the broker (owner) of the agency where these agents worked and complain. The second as Karen pointed out is to the board that the agents are registered and the third is to go directly to the top and contact Lara in Lansing. All agents have to follow all the rules and regulations of LARA or avoid losing their license. Hope this helps. A bad experience such as what you have had gives the rest of us a bad name. Good luck.
Kathy Persha, Associate Broker
Keller WIlliams Realty
I'm sorry you've had such a bad experience with an agent. It makes it difficult for us agents that do our business ethically. You'll need to know which Board the agents belonged to. You can file a complaint with them. If you need assistance in finding out this information send me an email and we can discuss this.
Karen Paytas, GRI, CMS
Real Living Kee Realty
I am sorry you had a poor experience -- but if you seek to report these instances, please make sure you have proper documentation of instances are may be willing to pursue legal action to prevent future negligence.
I am not sure which area you're referring to in which the instances occurred, but you can start with some links here:
If you're ready to start working with an agent who does things ethically and on the up and up, or if you want more information on where to go, please feel free to look me up.
Thanks and good luck!