You've received some great advice below. Be sure to contact the broker first, then follow Thai Hung Nguyen's advice. It's a shame that you had such a negative experience. If you need a Realtor who will work for you in an honest and noble manner, providing you with great service please call me at 703-307-3449. I would love to speak with you to find out how I can help you.
Keller Williams Capital Properties Fairfax
10300 Eaton Place, Suite 120
Fairfax, VA 22030
Unfortunately I disagree with some of my colleagues below. If the agent has in fact been deceiving and corrupt..and you have damages..it's time for an attorney.
The agents Broker or Manager will appreciate your comments however in most cases they will do very little. This is because the manager or broker gets paid each time the agent makes a dollar. In 25 years I know of one agent who got fired and I was the one to personally escort him to the door.
My suspicion is this matter is about security deposit? If so..and the steps I gave you before have not worked..it is time for an attorney.
If the question is one about ethics..you will need to review the link provided by one of the agents below and see which particular ethics violations you suspect. Then take this and file a formal complaint with the Northern VA Assoc. of Realtors. However, this is a committee of peers..so don't expect much here either unless the violations are severe and actual damages did occur.
Your next step...if you don't get what you like would then be to go to the state. Link again provided below. You will need to be specific and provide proof of your damages.
Sorry if this is not what you want to hear..but best to shoot straight.
Erik J. Weisskopf, ABR,CDPE,CRS,GRI
Re/Max Distinctive Real Estate
It is truly a shame that your RealtorÂ® (if he/she really is one) is deceiving you and is corrupt. You should absolutely file a complain again him/her - since, we RealtorÂ® work hard to help our clients in best way possible, keeping their best interest at heart. Gaining a RealtorÂ® designation is different from being just a Real Estate Agent because we RealtorÂ® are abide by the CODE OF ETHICS and at any cost we should not neglect that.
Go ahead and make a call to your agent's Principle Broker or Managing Broker. And if you are 100% sure that they are corrupt then make a complaint to DPOR - so that he/she doesn't' make deceive other customers / clients.
I would highly recommend changing to another Realtor - if you are sure that you've been deceived and misrepresented...
Hope this information is helpful to you ~ Good Luck!!
Faiza Alvi - RealtorÂ®
Prince William Realty, Inc.
MILLION DOLLAR CLUB - PWAR 2011
Real Estate is about building relationships
& serving clients with honesty, integrity & passion.
If it is Compliance issues, you can file a report on DPOR: http://www.dpor.virginia.gov/Report-Licensee/
If it is Ethic issues, you can file a complaint with the association he/she belongs to (for example, if that person belongs to NVAR, you can file the complaint here: http://nvar.com/arbitration-and-grievance/filing-a-complaint)
As Misty mentioned below, it often is best to talk to the agent's broker. If the agent is a RealtorÂ® (not all are), you may be able to file an ethics complaint with the local Realtor'sÂ® Association. If all else fails or if you feel the agent's behavior was substantially illegal, you might complain to the Virginia Real Estate Board, which is part of the Department of Professional and Occupational Regulation. Easy to find online and there is a tab on the left of the page to report a licensee.
2) IF your agent is a REALTOR, you can file a complaint with a local association. REALTOR Associations have a jurisdiction only over real estate agents who are REALTORS.
However, first I would contact your broker to see if indeed the complaint is justified.