But, as you've noted, you've got other problems.
"My agent keeps ignoring requests on properties I request." That's unacceptable. The agent at a minimum should give you feedback: "That house is already under contract" or "That house is a foreclosure and they're asking for all cash. You wouldn't qualify because you're going VA."
"My agent . . . gives information only on properties that do not match any of my criteria." Again, unacceptable. Though there is some duty on your part to respond to the agent: "These properties do not match my criteria because . . . " But you should only have to do that once.
Hope that helps.
I often get requests for showings in my office because I am in a very nice resort type development in Playa Vista.
Unless the potential client has actually met with me and committed to working with me as their Buyer Agent, I do not go to showings with them. I think you will find that most Agents work this way.
This would involve Pre-Qualificatin and Buyer Broker agreements, plus a meeting to discuss the client's needs. It's impossible to do a good job for a cllient, outside of these parameters.
If you have done these things, and you are getting such a response..I would look for a new Buyer Agent.
It depends on the particular home. If there are tenants in the home it is harder to set appointments, the tenants may not want to move and they can set hours or conditions for showing the home that are difficult. Sometimes there are pets that need to be secured and the occupants either need to be there or make other arrangements. However most of the time a days notice should be sufficient to set an appointment. Obviously if the home is vacant it can be seen right away. In rare cases some homes can only be seen after an offer has been accepted.
Sad as it may seem some agents only want to show homes that earn them higher commissions. Therefore they may push homes that have a bonus or higher percent commission. If your agent is not doing what you need it may be time to interview some others who would be more committed to finding a home that meets your needs.
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Best of luck to you.
Fire your agent today and go find someone else. Look for an experienced agent (at least 5 years full-time in the business) Question them on how may closed transaction they've had last year (at least 12 or move on) and how they handle "dual agency" They have a listing that you're interested in buying. (Ideally they should step aside and have their office designate an agent who knows nothing about you to the Seller and nothing about the Seller to you)
The agent you have is acting in a completely unprofessional manner and doesn't deserve your business or to be in the business.
If a home is currently occupied, it may be 24-48 hours notice to show, if vacant can be show pretty much at any reasonable time.
The agent should set the expectation of when you will be able to view the home factoring in that agent's workload. No response from the agent or a week going by is not acceptable.
If you have signed a buyer's rep with this person, remember to terminate it before signing another one with another agent.
The bottom line is if you are not satisified with the service your agent is (or isn't) providing you, and you have had this discussion with him/her then you can always have a discussion with the Broker/Owner of the agency. If that doesn't work and you are still unsatisified, then I would recommend you find someone you can work together with.
Good luck to you in finding the right agent and property!!!
Unfortunately your agent is not serving you as well as you are serving your country and quite frankly I find that unforgivable. You should hear back within 24 hours -- and if they are having a problem scheduling a showing then the agent you at least call you within 24 hours and let you know that is the case.