No what you are getting into with new construction. Do some quality control yourself. Don't let them tell you something is "normal" when you sense that it isn't. If your gut tells you something doesn't seem right, then it probably isn't. Remember, most of them will skip having a home inspection. You should ALWAYS do a home inspection with a professional home inspector. I cannot tell you how many people have bought new places only to find electrical, plumbing and other issues. Construction is only as good as the laborers used to do the job - the builder isn't the one at your house 8 hours a day watching it being built. Yes, they have a QC person, but he/she isn't there very often either. Esp. if you are building a spec home. Trust me, I've been through it personally. If it has a basement do Radon. Check for mold if you live in a climate where there's moisture during the construction period. I know about one new house, very good builder, which turned out to have black mold in the walls, which didn't show up for several months. Of course the builder was liable, but that didn't help with the severe inconvenience that they buyers suffered during the remediation period. The buyers eventually had to file a lawsuit and the builder bought the house back from them....Get yourself a good Buyer Agent that can help you through the new home purchase process. Remember, the sales people and others represent the Builder's best interest, not yours. And get your own settlement company and lender that way you can control the process and the closing activities.
Home buyer sometime the actual seller is out of state on these builders, so it may take some time to receive a ratified contract back to you. I am assuming you met with the sales agent for the builder, and they should have provide you some times line for the purchasing process, selection of materials (if applicable), inspections, etc.
if you feel something is out of sorts I would talk to the person you have been dealing with an express this to them. if you walk unsatisfied you can always seek legal advice.
You would be well served to employ a real estate agent even when purchasing NEW. NEW Homes are NOT purely "retail" transactions, and real estate agents can often help you negotiate the price significantly. Further, Agents are able to help you through the contract process such as what you are going through now, and apply the pressure needed to get the responses.
All said, if the builders rep has accepted your contract and earnest money, you should rest assured that you have tied the property up.
And by the way, even though you are buying NEW, get a home inspection!
Many buyers think that if they do not use an agent that they will get that amount of their commission in a discount toward their home purchase. This is not the case. Also, without a buyer agent advising and guiding you though the home purchase and what to expect, you are on your own. You could have been represented, advised and have someone else deal with getting the answers to your questions.
Your next step would be to read through the contract thoroughly and retain a Real Estate Attorney to get you through the process and their time is not free.
I have a contact in the Arlington area. Feel free to contact me should you desire further information.
Jeanne Little (703) 973-7742