Have your attorney contact your mortgage banker and request it for you from the bank.
Mitchell S. Feldman
Associate Broker/ Director of Sales/ e-Pro Realtor
Fillmore Real Estate
Office: (718) 252-2000/ Cell: (917) 805-0783
Under the Equal Credit Opportunity Act (ECOA), if a lender denies your application they have to issue a denial letter and reasons for denial within 30 days. Generally a loan officer does not issue this denial directly. It is handled by either the loan processor or someone in the compliance department.
If you want to expedite this you should speak to the branch manager where you applied. He or she can likely direct you to the person to speak to.
With a large bank like Wells, it's probably going to take a longer time because they usually have several levels of authority that things need to go through and they probably arent the most efficient.
Best of luck!