The SS approval letter takes weeks, months after an offer is submitted and seller's agent pushes and pushes the lender to make a decision and, the closer to list price, the shorter the time to approval.
You may mean the owner's letter indicating the lender will entertain a short sale, based on a completed application and owner's hardship. All that lender scrutiny and investigation is not begun until a qualified offer is made. They would then order an appraisal to see how much they will loose, if any. You hope the agent knew what they were doing when they priced the house, close to its value so the lender will not delay an approval. Many offers are far below the value that the lender either does not respond or counters with a reasonable offer based on their appraisal. Tell us what happened.
Sara Mehrpouyan CDPE
Specializing in Short sale & Foreclosure
Dre License #01712757
I am assuming you used the SSA or Short Sale Addendum when writng the offer. Item 1 A states the contract is contingent upon the seller delivering to buyer the lenders consent. Item 1 C states that seller will deliver to buyer a copy of the lender approval letter within 3 days. Please confirm that you used the SSA.