Sorry for your unfortunate experience with Lenderfi but at the same time I am happy to see somebody else willing to step up and expose Lenderfi for what they really are 'SCAMMERS'.
They most definitely are fleecing their potential clients just like you had mentioned, they will milk (screw you) you for all they can and then keep you on the hook for months. No communication from them at all since I called Schoeler on the carpet about it and now nobody will return my calls when I am trying to inquire on where my loan is in their process. It makes me really angry.
I am not going to get into exactly how the 'SCREWING' is taking place because it a case by case basis but it is most definitely happening and it will cost you money you are not able to get back.
BEWARE, STAY AWAY FROM LENDERFI IN VALENCIA CALIFORNIA!!!!!
RYAN SCHOELER is the President of this 'LETS SCREW AMERICANS AS MUCH AS WE CAN WHILE THEY ARE VULNERABLE' Company.
"I am officially cancelling this loan application."
I only received one GFE when I should have received two. However, it doesn't matter because the GFE is not what you quoted. Also you specifically told me at least three times that Loan1 was not Fannie Mae or Freddie Mac and was not eligible for the HARP program, unfortunately for you I have documentation that it *is* Freddie Mac and it *does* qualify for the program. Also, three hours after I asked you to hold off until I had the GFEs and could review them, you billed our VISA for two appraisals. Also, I spoke to the loan officer and she said that my 2nd loan would be available online but in a different account; however, I could not access that loan in any way. Overall, the reason that I am cancelling is that my trust in your organization is gone.
Lenderfi.com cold be great, just be cautious and make an informed decision. Your lender will make or break your home purchase or refi. Choose and choose wisely.
Best of Luck!
Iâ€™m located in Austin Texas. I love the fact that I can search the rates and fees anonymously. I liked that the good faith estimate matched the rates and fees for the loan program I desired. I noticed that they had the best rates advertised for the lowest fees. I contacted them and they efficiently processed my loan in the time promised (30 days) without any surprises and delivered on everything they promised me. There was no bait and switch and the staff was very pleasant and responsive. I doubt Iâ€™ll ever need to refinance again because my rate is so low, but if for whatever reason I need a mortgage for a purchase I will use them again. I would recommend them.
Additionally, I work in aerospace and I have several colleagues that also use them and have nothing but great things to say about them!
I spoke with Ryan directly and he delivered on promises. In fact I am about to refinance again and will probably use them.
We have been trying to obtain a mortgage from them for 4 months.....they keep coming up with a new way to screw us. I have to think there is something going on when search results turn up nothing on reviews for this lender, good or bad. Do yourself a favor and find financing elsewhere.
In short that is all I can say. I have a HARP2 refi story that will make the hair on the back of your neck stand up and I don't believe I am alone on this one when it comes to Lenderfi and Ryan Schoeler the president of the company.
I will say this.
It is my opinion not to trust the BBB at all for anything it is in my opinion a sham.
I have heard time and time again that the bbb is given money to give a rating and I have seen terrible businesses with great ratings.
Harold Sharpe - Broker
So Cal Homes Realty
California Department of Real Estate Broker License # 01312992
The BBB rating is nice, but do yourself a favor and connect with a lender with whom you can communicate and understand. It may take a little time find this person, but you're already on the right path by asking questions here on Trulia. Also ask your friends, co-workers and those you respect for a referral --- that's a helpful start too.
Some will tell you direct lender, bank, broker, local, internet, etc. None of that matters. What counts is that when you call your lender he/she calls back. And that when they do, you understand clearly what they say. Lenders who do this ALWAYS have high customer satisfaction ratings.
If you think I can help, give me a call. My Linked In profile is below and you can see my recommendations there.
The most important thing when choosing a lender is one that can close escrow. Anyone can get you into escrow, but they all won't do the pre-approvals necessary to be sure you can safely close. The first week you have two expensive out-of-pocket fees, the inspection and appraisal, adding up to around $800 or more. I can send you my do-to lenders I depend on, one a local direct lender right here in San Diego, with in-house underwriting, which is huge. let me know by phone or email if you'd like me to send them to you.
Cory La Scala, REALTOR
As a homebuyer, you might be interested in my Free Seminar this Saturday at UTC (La Jolla). Check out the details at http://garykentteam.com/seminars27.htm