Can I change realtors and loan officers?

Carrie
Home Buyer
Minnesota

Hi! My husband and I are first time home buyers and found a realtor through the internet. She works on your own as a loan officer/realtor. I did not have a good feeling about her the moment we stepped in her office, but my husband insisted we give her a try. She is a legitimate realtor. As she was taking our information for the loan process, she skipped a lot of common questions like car payments, etc. We were preapprove, but later found out she only used my husband's income. Shouldn't she had told us this information when proceeding witht he application? I don't like the fact that she doesnt tell us important information, untill we ask. I know its good to do your research before, but I literally feel like I have to know eeverything about the loan process and closings/offers to not miss anything. I feel if we continue to use her, we'll never know the little things we should know about. We did put in an offer for a home, which I think she did a crappy job on.

Answers (7)
Kim Melin
Agent
Edina, MN

Hi Carrie,

You have gotten some great information. The best I can say is to trust your instincts! Good luck.

Sat Jan 31 2009, 18:36
Devery Weeks
Agent
55371

You have gotten advice about contacting the broker and possible cancellation of the contract. I'll just add a couple of things. If your agent is also a loan officer she must be working as a loan officer for a company that does not do FHA loan. Loan officers are no longer allowed to have a real estate license and originate FHA loans. This is only important if an FHA loan would have been better for you. Car payments and credit card information comes up on your Credit Report and is usually more accurate than the applicants memory. Using just your husband's income would be the case if she could only use your husbands credit history and scores. If you qualify with just your husbands income and credit it was probably done to get you the best rate with the least amount of underwriting problems. All these items should have been discussed with you but they are not unusual things to do in a loan process. Talk to her and voice your concerns.

Best of Luck
Devery Weeks

Fri Jan 30 2009, 22:32
Cameron Piper
Agent
Minnesota

Carrie,

Most MN contracts for representation contain a cancellation clause - you will need to review your documents and find out what is required to cancel your contract. In most situation (on MAR Approved Forms) contracts can be cancelled by mutual written consent. If your agent won't let you out of the contract you can certainly ask the broker to be reassigned to another agent.

As far as switching loan officers. As long as you haven't signed a contract to have her represent you on the loan (very rare but possible) you should be able to switch loan officers at will.

Good luck with your purchase.

Cameron Piper

Web Reference: http://www.campiper.com
Fri Jan 30 2009, 11:25
Plano
Agent
Plano, TX

Just know that this is one of the largest investments you will make in your lifetime. If your gut says somethings wrong, somethings wrong. If you ARE in a contract of sale already and you still don't like the agent, call the broker and see if he/she will step in to help. In my line of work, this is the solution we use with this situation.

Thu Jan 29 2009, 19:59
Keith Sorem
Agent
Glendale, CA

CArrie
You can work with whomever you want.
Building trust is an important part of the home buying process.

You might want to read the Realtors Code of Ethics. If you deal with a Realtor, it is more than just a licensed person.

Good luck. If you would like a referral to a great REaltor in your area, let me know.

Thu Jan 29 2009, 19:50
Susan Hofflander
Agent
Minneapolis, MN

Is the offer your agent presented on your behalf still in negotiations? If so, you may be bound to have this agent represent you unless something really egregious happens. Please read the contract you have between her and you.

If you are that unhappy, you should seek advice elsewhere, but you cannot sign another contract unless/until you have severed ties with the first agent.

Please let me know if you wish to have further communication about representation. Good luck!

Thu Jan 29 2009, 17:04
Jason M. Semler
Agent
Andover, MN
FIRST ANSWER

Carrie,

Sorry to hear about you bad experience it is very unfortunate, not all realtors and loan officers are like this and I would recommend that you talk to your friends, relatives, or co workers and see if they have anyone they would refer, or check to see if there are any complaints on file at the MN Commissioner of Commerce Office for the next agent you hire. You certainly have the right to fire your agent, you should re-read the contract between you and your agent to see what the cancelation language say's.

Good Luck!

Web Reference: http://www.jmsemler.com
Thu Jan 29 2009, 16:27

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