I agree with Mack below. But if you follow his advice and don't get
better service, send your Realtor a note to inform him/her you are
not satisfied with the service provided and will get a new Realtor.
Also, let that agent's Broker know of your dissatisfaction and intent
to go elsewhere. If you have signed a contract with your Realtor,
get a Mutual Release signed by you and the Broker before you
look for another property.
It kind of sounds to me that you are finished with this particular agent.
Because once trust is broken between the agent and the buyer, it's
awfully hard to get it back. And, you need to trust one another.
Remember, that many agents who have not weathered this market
well have been forced to get second jobs. A full time agent, who is
experienced and making his/her entire living from their industry, is
by definition more pro-active and timely in their communication.
Take it from a professional - good communication is more than just sending a message, it requires confirmation that the other person received it, understood it, processed it, and was able to act on it.
Everybody is different on their tolerance and forgiveness levels, but I think that you owed yourself and your agent a "heart-to-heart" several months ago.
Oh, by the way, it's a rare agent that has "pocket listings" that they can show you before they "hit the market."
All the best,
You are missing out on a lot of homes due to your agents other priorities. Make sure you find a full time agent. You also want to find an agent who is actively prospecting for new listings which include for sale by owners and expired listings. That way you will have a bigger data base of homes to choose from.
Putting you on a "search" through our MLS and rely on you to call the agent just isn't enough in this market.
Feel free to call me with any questions.
Prudential Preferred Realtors
Office: (616) 447-7045
Cell: (616) 821-1350
here is what my clients said
We meet Kirk through an acquaintance. He not only helped us find exactly the kind of house we were looking for, he got us in touch with a mortgage company that was amazing. Between him and the mortgage company we were able to close in just over two weeks! We were very happy with Kirk's communication skills, and he always got back with us A.S.A.P. He was very flexible with our schedules, and always made time to show us the houses we wanted to see. We will be recommending Kirk to all our friends in the future.
Best wishes and hope you find your home soon!