If I'm viewing historical records of a property an agent has listed on MLS and something looks obscure I generally call the agent. For instance, the same property has been relisted by the same agent two months in to a listing period, the property goes pending one day and active the next, or it is active one day and withdrawn the same day and then active the next day. By doing this essential research I found that one property had actually been on the market 10 months under a different listing number but was assigned a new listing number with a higher price but on MLS it looked to be only on the market 3 months.
It sounds like you may need a new agent.
718 689-3850 - Neuhaus Realty
There is no reason to know every house on the market. Efficiency is a reason not to.
An agent would only know the exact layout of the home if he/she actually saw the house. It's difficult to see every house that is currently listed. When working with multiple buyers with the same requirements and price range, it's more likely that the agent would know a particular house. That does not necessarily mean that the agent is a "stay at home" realtor.
Actually, there are a lot of agents who will fall into that category or description...and yes, the internet is the culprit - with multiple photos and virtual tours etc.
"Stay at home realtor" - funny phrase - kind of made me laugh.......to the extent that many work FROM home rather than go to their offices these days, your comment is true (can only speak for my area - it may be different elsewhere).
Often my office (of 35+ agents) is like a ghost town unless it is an office meeting day!
Many do still preview homes on our broker open houses days....so that's good............and........if you feed them lunch, like I do, you usually get an even better turnout! ("feed them and they will come" ! Had 42 at my last OH - of course in the old days that number could have exceeded 60!).
Maybe, moving forward, you can ask your agent to preview those homes she thinks are your best options!
Can't hurt to ask if she doesn't seem to be doing it on her own.