I strongly advise you shun any real estate agent telling you how wonderful they are. Read the complaints online. No one ever even thinks of writing a review, especially a bad one unless they are completely disillusioned with no recourse. There are too many other home builders to consider and I'd personally rather buy a pre-owned home by a reliable builder than a new home by a shoddy builder.
on the internet you only see people who gripe, thousands of homes sold every year for 35 years told me they are doing something right.
There are various builders here in Eagle Springs, including DR Horton. I've sold new and resale DR Horton homes and I have not heard of any complaints regarding the workmanship. Their sales representative really work with the buyer is providing great customer service and making sure that the buyer is satisfied with the purchase of their home.
If you're not already working with a real estate agent, I would recommend calling a local agent that can help you with your purchase.
As the other agents have mentioned, you do need to get an inspection done when you make an offer. This will uncover any issues that will need to be addressed before you continue the buying process. Your agent will guide you through the process.
When the person from Bureau Veritas (the company that does construction inspections for the city we live in) who originally inspected this house during its construction revisited our property, he stated our system had been modified from how originally installed. When his supervisor when back and checked the records, it turns out it was not modified, but because it was such an unusual configuration, the very person who inspected it when built did not recall that to be the case.
When D.R. Horton was contacted to ask why this was done, their "answer" seemed to be that they left all of that to their subcontractor (Reliant) whom I should trust because they did. The person they referred me to at Reliant was their sales person, not a technical person. The jist of what that sales person's response consisted of was to imply that there was no reason to be asking the questions I was.
I did eventually have a more technical person at Reliant tell me that he was very familiar with the type of system installed in this house because he had installed a lot of them before they quit installing them a very long time ago, and that I should not be concerned because that type of system cost them a lot more than the type most of the other houses in the neighborhood had (as if higher cost equals better performance).
So I ask that you consider; if something costs a lot more and is no longer commonly used, why would a HVAC company select to install such a system when they are being paid a set amount per house rather than cost plus? Perhaps they got some systems for free on evaluation or at a deeply discounted close out price? In either case, that seems like a restaurant using ground pork in their chili rather than ground beef; it would still be chili, but it would not be the same thing.
DR Horton (Mr. Bolton and Mr. Liston) knowing that roof tile has not shrunk or grown from the time it was installed refused to even compensate us for the roof repair (not even including water extraction and mold mediation), citing the time that elapsed from the closing. We feel that this is an ethical obligation of the builder at the minimum to take the responsibility for improperly-installed roof that caused so much damage to our home.
If I could give you any advise, it would be RUN, don't walk! They are awful and building with them was horrific! I have been in my home for over 4 months and I can't even put a rug down because my floors are not finished. They are the worst. DROP the BALL is synonymous with this one! Save your money and your mind and stay away from these losers!
Beyond disgusted in Arlington Heights!
Jack Gillis, M.B.A., J.D.
Jack Gillis Realty Advisors
Nathan Grace Real Estate, Broker
5619 Dyer Street | Suite 100
Dallas, TX 75206
Also the ceiling over the patio was poorly installed. All the seam tape had to come off and replaced and painted, another $350.00
Paint is coming off the foundation and has been since day one, no help from the builder.
The list goes on, would I buy another home? NO.
Interesting how those commenters who like DR are all realtors, and not those actually living there.
Fill two different sinks with hot, hot water, then pull the stopper for the sinks and repeat until the toilet clog is gone. Keep flushing the toilet until the clog passes. Plungers do nothing for the pluming in these homes; it only pushes air out the vent on the roof. Maybe it was the undocumented workers who lack the skills to put these homes together?
The pluming is the only thing we don't like about our home. Everything else is fantastic. We get toilet clogs at least once a week and it happens even without toilet paper.
I have, however, watched the roof going onto one of the homes and I was very disappointed (I am a roofing contractor, but we do not do new construction work due to the near-zero profits). The roof on this house is huge (big house, very steep roof) but it has minimal ventilation, which means that it doesn't meet the warranty prerequisites of any shingle manufacturer. Therefore, from day 1, the owner of this home will have a roof with no manufacturer's warranty at all. That really turned me off on DR Horton.
That said, the project manager for the whole development was very responsive early on when I pointed out that their project grading had caused floods in my basement and my neighbor's patio. They jumped on that right away and fixed their drainage problem. So, at least if they are facing some large legal liability, they appear to be responsive.
I could go on and describe a multitude of other problems with our home, so many that we are going to try to sell it and custom build a new one. Needless to say, do not buy a Horton home. My experience, as well as that of many of my neighbors, has been pretty bad. The homes look nice but they are for appearance only. Stay away from them!
In ABQ there doesn't seem to be a negative stigma in the real estate listings, but ask any educated person on the street here and they have a very low opinion of them. Problems to look for with any budget builder can vary greatly depending on the laborers involved and their skill levels (not to mention cheap materials). Look closely at corners and for patches to see if settling or leaks have occured. See if doors close smoothly in their frames. Run faucets to see if anything weird happens. Jump on the upper level flooring and see if anything makes you uneasy. Same goes for decks.
Home inspections are better than nothing, but don't expect them all to be equal (especially if you aren't present). I've spent over $25K fixing items on our house that an inspector should have caught (16' tall x 60' deck not to code, backfill against wood structure, etc).
With a larger home you should look at the cost of replacing low quality "wear" items and fixtures. The price per/sq ft for flooring will matter a lot more if you have twice the area to cover. Good luck.
I work regularily in the Eagle Springs subdivion and know that not only is it an award winning subdivision but also has terrific community ammenities. I have never had a client move into Eagle Springs and not be "wowed" by the area.
As for DR Horton, they, just today, were awarded Builder Magazines Builder of the Year 2011 award. They are regularily ranked highly among the large builders and I feel that they have very comperable quality to the other builders in the area. I have found that typically resale buyers aren't as concerned with the builder name as are new construction buyers, mainly because of the amenitites that are offered when the home is under construction.
That being said, you should certainly hire an inspector to inspect the home. If there are concerns about plumbing (I'm not sure what those concerns are) your Realtor should be able to recommend a company that can do a static test or run a pipe camera to see where or if plumbing issues exist. A home warranty can also be negotiated as part of the contract providing you some peace of mind from future issues should they arise.
Best of luck with the purchase if you do decide to move forward!