As Jeanne mentioned-your lender does have indirect access to the appraiser and should be pushing for the process to keep moving. Keep calling your lender so nobody falls asleep on you.
Your attorney should be answering questions regarding your mortgage contingency.
All the best.
You have agreed to provide a mortgage commitment by a certain date - that should be include the satisfactory completion of the appraisal. Push on the bank, losing over a week is losing valuable time.
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