Agents prefer to have phone calls rather than receiving e-mail (written)?

Truilauser09
Home Buyer
Berwyn, PA

How e-mail (in written) conversations are not prefered mode of conversations to buyer agents; they prefer phonecalls. Do they record calls? I have seen them saying you bargained so much $ though it was not told/bargained for the house. As a buyer, how do you takecare of such buyer and buyer agent disputes?

Answers (16)
Best answer: Judy May, Es…
First to answer: Sean Dawes
Debbie Rose
Agent
Livingston, NJ

Ha.....I like the easy sudoku puzzles!
Thanks Truilauser - no need to send me anything......I am happy if my answers helped!

Mon Sep 28 2009, 22:49
Truilauser09
Home Buyer
Berwyn, PA

What type of sudoku! you like? I'll send a few to you. Thanks for your contributions to my questions.

Mon Sep 28 2009, 15:18
Debbie Rose
Agent
Livingston, NJ

Truilauser

In my area we can make changes to the contract (we start with signed contracts when we negotiate). We cross out what we want to change, make the change, and have all parties sign next to the change so they officially acknowledge it. We don't use addendum to change the price or closing date if this is part of our negotiations.

As I said, this is what is done in my area...it may differ where you are Truilauser.

Mon Sep 28 2009, 10:36
Truilauser09
Home Buyer
Berwyn, PA

What happens when we do not use addendums to change or alter the items such as date and amount? Is it against the law? or does it cause problems to buyer/seller? Thanks.

Sun Sep 27 2009, 17:53
Patrick Thies
Agent
Elmhurst, IL

Addendum's are additions to contracts. They are used to add things to contracts or alter things that are in contracts. They are used when you want to alter what the original contract states.

Sun Sep 27 2009, 14:41
Truilauser09
Home Buyer
Berwyn, PA

What is addendum? When are they used? that is a general question irrespectve of DE/NJ etc. thanks.
I do help others by asking questions which may help in turn to someone or many more.

Sun Sep 27 2009, 14:28
Debbie Rose
Agent
Livingston, NJ

Truilauser hello once again!

Truthfully, you have mentioned that you have an agent - your agent should be answering these questions for you.
I really can't comment on legal issues - nor can any agent give legal advice..............is there some reason why you're not comfortable asking your agent to explain all of this to you?

I don't know how the process works in DE.............your new question should really be handled by the agents involved in the transaction.

There seems to be a lot of confusion. I suggest you sit down with your agent, and ask him or her to walk you through all of this step by step.......ultimtely, you should folllow your agent's advice - or seek out a real estate attorney.

I think you may be further confusing the situation by asking strangers for advice, especially considering we don't have all the facts. I have tried to follow your story, but even I am a bit confused at this point.
If you don't have confidence in your buyer's agent, speak to the manager of the office.

Best wishes
Debbie

Sun Sep 27 2009, 14:18
Truilauser09
Home Buyer
Berwyn, PA

Thanks.
Refer to the following in DE.
======================
"The sellers agent originally stated that he would send an addendum. However, everyone involved realized that some of the dates needed to be extended, so the sellers agent emailed back the entire contract."

What is the best way? Can it be done with the original contract or do the buyer need addendum for all these?

Will look forward to hearing your recommendations.

Sun Sep 27 2009, 13:06
Debbie Rose
Agent
Livingston, NJ

Truilauser......If I understand you correctly - the agent negotiated for $1000 more, but the buyer didn't agree to that? If that's the case......don't worry - if there was some miscomunication, you can correct it. There is nothing in wiriting yet., and you don;t have to sign anything you don't want to. Just tell the agent that you did not agree to go up $1000................do not sign anything unless you are comfortable with it.
The agent will have to go back to the seller and give the correct offer.

One thing, though - if you love the home - would you really walk away for just $1000? Decide what you want to do.........then tell your agent to follow your instructions.
Maybe you need to meet in person and discuss this so there will be no more conufsion as to what your offer is.

Sat Sep 26 2009, 23:08
Truilauser09
Home Buyer
Berwyn, PA

The problem right now is:
Buyer agent bargaining for a new price without consenting buyer? and now seller is agreeing for this? The difference is only $1000. This was not given in writing to buyer agent. Buyer agent misunderstood the things wrongly on phone? how to rectify it now? Is it possible for buyer not to sign this addendum? This is for DE? What happens if not signed?

Sat Sep 26 2009, 20:16
Debbie Rose
Agent
Livingston, NJ

Truilauser
As a follow up to your question ..............if you are concerned about making sure what you verbally communicate (say) to your agent is understood correctly, ( such as how much you are offering on a home), you can ask to have things put in writing so that there is no confusion.

Best wishes,
Debbie Rose
Prudential NJ Properties

Sat Sep 26 2009, 14:55
Debbie Rose
Agent
Livingston, NJ

I will do whatever my client prefers - phone calls, email or texting.

I, personally, prefer email.........This way, I have a written record of what was discussed, almost like a diary, and can review any previous correspondence if I have questions. I can easily keep my buyers and sellers in the loop with any market changes (ie - email new listings, price reductions, etc), and not have to bother them with a call.
Everyone has such busy schedules, with email they can respond at their leisure.

Of course, this is a personal business, so personal calls and face-to-face meetings are what it eventually comes down to.

Sat Sep 26 2009, 14:51
Judy May, Esqui...
Agent
Collegeville, PA
BEST ANSWER

Hi Truilauser09. I'm sorry but I'm not sure exactly what you mean. If you're talking about having an issue or problem with the Realtor you've hired to represent you when making an offer on a property, I would recommend that you approach her/him honestly and tell her/him what the matter is. If s/he is good, s/he should welcome that input....all the while seeking to make YOU happy -- YOU are the client, after all and deserve to receive nothing but the BEST service!!:)

If you don't feel comfortable talking to the Realtor directly -- or you've tried but to no avail -- you should call that Realtor's Broker....that is, the person managing your Realtor. I can assure you that the Broker would want to know of ANY issues or problems and would seek to correct them immediately.

As far as communication, I welcome to communicate with my clients in any way that is most convenient for my clients...some prefer phone...others prefer email. I will communicate in a manner chosen by my CLIENT, not me.

Finally, I don't know of any Realtor that records telephone conversations.

I hope this is helpful. Good luck and blessings to you...............

Warmly,
Judy

Judy May, Esquire, REALTOR
"A Refreshingly Different Real Estate Experience" http://www.JudysFineHomes.com
Judy.May@Century21.com

CENTURY 21 Alliance
2828 Audubon Village Dr
Audubon PA 19403
O: (610) 666-0202 x, 226
C: (610) 324-5240 (preferred)
F: (610) 666-1942

Sat Sep 26 2009, 14:47
Patrick Thies
Agent
Elmhurst, IL

It's a matter of preference. Sometimes emails are hard to decipher the tone or intent of what is being said. A phone call can make it clearer as to what was intended to convey. For example an e-mail could read:

I think we should look elsewhere.

This could mean look in another town or area or it could mean they are not satisfied with the agent and move on to someone else. A phone conversation could make that a lot clearer by the way it's said.

Sat Sep 26 2009, 14:17
J R
Agent
New York, NY

I prefer email, and follow up phone conversations with an email so that everyone is clear on what was said.

Sat Sep 26 2009, 14:07
Sean Dawes
Agent
Philadelphia, PA
FIRST ANSWER

It is nice to have phone conversations but I wouldnt mind keeping it to email if a buyer preferred that as the means of communication. Especially for someone who works during the day and would like to communicate with their agent, it is just easier sometimes.

If you are having an issue with your agent, I would contact their broker.



Sean Dawes

Sat Sep 26 2009, 14:05

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