Niki from Trulia here. Trulia is a host site. We do not pull information from any other site. The listing data is sent to us and reflected in the site. We do require that "fresh" feed information be provided every 30 days to keep the site up to date.
The property in pending status is either still being "fed" to us or has been updated in someway through the listing agent to be live on the site. We will change the status of the property as soon as we have an update from the source.
I apologize for any inconvenience this may have caused. We do not manage the agents that use our site for marketing, I am sorry you were treated poorly. Be sure to check out agents in your market by clicking on "Find a Pro" in the green bar at the top of the page.
Feel free to contact us directly if you have any other questions at email@example.com or by calling 1-888-466-3501.
Unfortunately not all agents to adhere to the same standards. Sorry that the agent was not very forth coming or helpful with information. It is really frustrating! As an agent I have run into some of the same issue. Yes, you are correct, if the property is closed, the status should show sold. There are instances where information is updated/input into the MLS and it can take a little while for the information to be updated on various sties.
Hope this information helps and sorry for the frustration!
sorry you had such a bad experience with this Agent and yes, there's lot's of them out there that seem to tarnish the image of our industry... This may just be a case of the Realtor forgetting to change the status on the MLS..
Call me if you'd like and I'll look into it for you... Sometimes, once a call/reminder is put in, the status is changed immediately. If this is not the case, I'll find out the reason why or the close date...
Happy Friday ;-)
Brian Kelly 415 846 5017
If you saw someone moving in it probably means the transaction closed, but the "crappy" realtor you mentioned didn't post it sold in the MLS.
You can call the S.F. MLS and let them know if it would make you feel better.