This is why you need an agent representing you.
Bill Jones 520-907-2218
If you are working with an agent he/she will provide you with all information. If you do not have an agent you need to get one immediately before you loose completely. The key question is: did the listing agent submit your offer to the bank? If he/she did not - bank does not know that you exist. If your offer was submitted, your agent has to make listing agent verify that lender/bank is looking at it - they often loose documents. Good luck!
George in Tucsonï€
Extra benefit for Buyers (limited time offer â€“ contact George for details);
Homes for sale â€“ all price ranges â€“ http://www.LuxuryTucsonRealEstate.net
Twitter - http://bit.ly/e3mCI (Georgesâ€™ Tweets)
Trulia - http://www.trulia.com/blog/George_szkup/
If it was not retained as a Back-up Offer, then you should resubmit the Purchase Contract as soon as possible.
I assume you are working with an agent; they should be able to help you in both cases.
Here is a link to Short Sale articles I have written; they are on our website under, "Buying Short Sales: The Good, The Bad and The Ugly". http://www.insidetucsonrealestate.com/buying_short_sales.html
Associate Broker, Long Realty
Best of luck.
Tierra Antigua Realty
All the Best
Dave & Lisa