It's not uncommon for a bank that owns a property to require buyers to have a pre-approval letter from them in order to start negotiations. They want to make sure that you are truly able to buy the property before they take it off of the market for you.
Actually using them to for your actual loan though is not required. Some may offer an incentive for you to choose them for the deal though.
Hope this helps!
John King, Texas Realtor
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