There are, of course, more. And though some of those sites specifically exist for angry customers to vent, even though no home warranty company is going to have a spotless reputation, there ARE companies that have a far less onerous reputations than 2-10. I've even managed to find a company with a near-sterling record that costs less, has a more convenient contractor policy, and is leaps and bounds above 2-10 in customer service. So I KNOW you have better options.
Please, consider what associating your company with this band of thieves does to your reputation. Do yourself AND your customers a favor and distance your business from 2-10 and HomeTrust as much as possible.
all these companies only offer 1 year but they are renewable every year. so you can renew every year for 10 years.
The ten year warranty you are looking for is for new construction that you usually get from the builders.
this link talks about the 10 year but only offered to builders and manufactuers
this is another 1yr company
888-492-7359 ext. 744
Home Warranty of America