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Ryan Dimang, Real Estate Pro in Lake Las Vegas, Hend...

What is the procedure for property management? would you inform that other agent that about a dozen application been turn in or no, or just milk it ?

Asked by Ryan Dimang, Lake Las Vegas, Henderson, NV Thu Dec 2, 2010

On Thanksgiving week. Call listing agent on HIS rental property, was inform that there NO application are turn for this property. Exactly a week later was inform me, that my renter have bad credit. To found out later that was RENT out same day we call and call never return call, not only that he told my renter they got about 10 to 15 Application turn in. If agent told you that about 10 to 15 Application turn would you turn your in also? NO. What is the procedure for property management? would you inform that other agent that about a dozen application been turn in or no, or just milk all the money order that turn in?

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I had some difficultly understanding your grammar. It sounds like you're saying you were told they did not have any applications, but then you said your call was never returned. You may want to have this tenant provide a copy of their credit report and ask for their application be reviewed prior to paying an application fee.

You should discuss the situation with your broker. You can file a complaint with GLVAR or the real estate division if you think you were intentionally lied to in order to collect additional application fees. How much was the application fee? Was a copy of the the credit report provided to your client? Your client may have a reasonable argument to have the app fee refunded.
1 vote Thank Flag Link Thu Dec 2, 2010
I dont see any reason to lie about this, why in the world would I want all those apps in the first place. We are talking about "rentals" I can only speak for myself and yes I would tell you there is a ton of activity on the house hoping you wouldn't add to it. They know they will find a tenant out that many applications.
1 vote Thank Flag Link Thu Dec 2, 2010
People make mistakes and if that is what happened, then I would expect them to refund your client's money or at least the admin fee less the actual expense of running the credit (if it was actually run). If the situation was simple mistake or miscommunication, then I agree a formal complaint is not necessary. However, if you believe they were intentionally accepting admin fees for profit then you should not hesitate in making a formal complaint.

The Duties Owes requires a Nevada licensee shall: "Not deal with any party to a real estate transaction in a manner which is deceitful, fraudulent or dishonest". If this agent/property manager violated this duty, you owe it to yourself, your client, and our industry to make your complaint in the proper forum where the outcome can improve this business for everybody.

If you need any help finding the forms or procedures for filing a formal complaint, contact me through my profile and I'll be happy to help.
0 votes Thank Flag Link Fri Dec 3, 2010
I know it confusing abit, when Im try not to mention other party name. Its fustrating. Admin It's $60 per person or $120 couple. Example $120 X 10 app=$1200. I can make some money for doing this misleading other agents or comsumers .It's still keep as ER status until last minute when I call to L Status, NO C or P at all, When it's ER , yes i call make sure it ER or still available.I feel bad for my rental for the bad news that there $120 was taking from them. I hate to complain to GLVAR if i can talk to the agent, but no luck for return phone call or Email. It's a lesson to learn from it, at least im not going to referral my client to this company.
0 votes Thank Flag Link Thu Dec 2, 2010
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