We just put together a new gift basket that we are going to start using this month. We have found most of the gifts ideas that come across our desk from vendors less than compelling....so we developed our own. We thought, what would a new buyer need that they don't already have nor have access to immediately? And eureka! There it was....
We put together a list of all of the things they need when they are in the process of moving in, but can't locate/put their hands on when they need it. Everything is still boxed up.....so what are those items?
Case of bottled water- we put it in the fridge before closing.
Milk- in the fridge as well (goes great with the cookies below)
Toilet paper- no job is done till the paperwork is in
Handy wipes- moist towels in a box
Plastic utensils (at least for the first day or two)
Plastic trash bags
Roll of paper towels
Snacks- nuts, snickers bars, granola, M&M's, etc
Girl Scouts Thin Mints
By putting together a basket of these ready to use, gotta find items, our clients are going to be pleased as punch when they move in and it didnâ€™t break the bank.....
If you liked my idea, give me the "thumbs up". If you really liked my answer, please reward me with the best answer! I appreciate it!
Chris Schilling, ABR, CRS, GRI, GREEN
Send us an email or chat if you have any questions.
I've given many bottles of nice wine. The key is to pay attention to what sort of wine they prefer. One buyer was a Jack Daniels "enthusiast," so when he arrived at his new town home after the closing he had a 1.75 liter bottle along with some soft drinks in the refrigerator.
Another client has a young autistic son. I gave her a gift basket as a closing gift and in the basket I tucked a book titled, "The Curious Incident of the Dog in the Night-Time." If you haven't read the book I highly recommend it, especially for those of you with autistic children. The mystery novel won tons of awards and features a 15-year old boy named Christopher who has Asperger syndrome. I can only tell you that the mom I gave this gift to was very touched and appreciative.
For many clients who have been short on cash I've paid a locksmith friend to rekey their new homes so they can sleep soundly knowing nobody else has keys to their property. For a sale I made last month I knew my buyer was arriving from out of state, having never even seen the town home I sold him, and he would need some basic supplies. When he arrived he had a box of cleaning supplies, toilet paper, paper towels, plastic silverware, paper cups, paper plates, a case of spring water, a bottle of red wine and bottle of white wine (both with screw tops), 2 plastic wine glasses and a thank you card.
I approach each client as a unique person and don't go for the generic thank you gifts very often. Sometimes I do give a gift card to Home Depot but only when I've heard the buyer talking about remodeling after moving in. Buying closing gifts is pretty fun.
I had out-of-state clients that moved from Chicago to five acres in in a very rural area. They inherited an enchanted garden, half of which they had no idea how to identify or take care of. I got them a Sunset Gardener's Guide and a bird identification book. Thrilled.
I think the gifts are a token of the relationship you create. Sometimes, there isn't much of a relationship and a decent gift card at a local hardware store or landscaping nursery will suffice. I do make it a point to support local businesses through my gift cards. Heck I have even donated to a charity because that's what the client wanted!
This gift gives me peace of mind, knowing that I've done my part in creating a safe environment for the new owners....allowing me a good nights sleep.
These are good for any home not just for retirement communities.
I enjoy giving these boxes and they love receiving them, knowing that we care about there well being and are still looking after them. Its a gift that lasts forever!
When you add your name to the image it becomes a 100% tax deduction (and advertisement/testimonial? that will be displayed in your buyer's home for years to come.
There's some real nice ones you can see at
Cute House Portraits .com
What I have been doing now for about 2 years is I get my Buyers a Costco membership. Our Costco's in our area will put together a little house warming gift with a bunch of things that a new home owner usually needs along with a membership.
So every time they use it they are remind of me and Costco helps make this so easy.
No fuss, and every client has been so happy, If they already have a membership then it can be used toward renewing their membership also. While I am getting to know my buyer or seller, I just kind of mention in conversation about how close the nearest Costco is and then they till you they either do or don't have a membership.
All you have to do is call the Membership desk and ask to talk to the person in charge of corp accounts and it's easy as 1 2 3.
A gift of good health. Health. The one thing that matters.
Just listen to your clients as you develop a relationship with them. And then try to get something that they will enjoy.
Let's say that you just closed a deal with a $750,000 buyer. You go out and get them a very expensive gift because you made a hefty commission at closing.
Then you close a $100,000 deal and get that buyer a $25 gift card to Applebee's.
Let's just say that somehow the two of these clients meet and the conversation ends up going back to real estate, and eventually to you. What if they compared closing gifts and the $100,000 buyer is upset that the other buyer got a nicer gift?
Could that spell trouble? Maybe.
I know it sounds ridiculous and I'm being a bit extreme, but it could happen. Aren't we supposed to treat all of our clients the same?
My two cents, and only because you asked.
- For buyers, I typically put a bottle of champagne in the fridge or do a gift basket in the kitchen with a note welcoming them to their new home. If there was something super specific to the deal, I may tailor it case by case. Costs less than $50 and is a great way to show you care about their business.
- For renters, I put a "Move-In" basket in the kitchen filled with essentials like hand soap, paper towels, toilet paper, snacks, etc. It is helpful, memorable and you can usually get a great basket together for less than $15. < I've had multiple clients comment on how much they love that.
For homeowners, I prefer a gift that gives them a moment to reflect and celebrate their new home. For renters, I usually go with something practical to help them get settled.
I think the key is to show you care and thank them for their business.
Email me at MyCutcoKnives@gmail.com for more information.
At Black Canyon Woodworks, our realtor clients like to give heirloom-quality, handcrafted cutting boards with their realtor logo/info on the back and their client names on the front. These beautiful boards continue to be valued by our realtor clients as “the business card that their client never throws away”… Great for future referrals too!
A few facts that our realtors consider when purchasing gifts
· National presence and reputation for the gift provider- customer reviews and ratings need to be excellent to ensure quality.
· Existence of a professional e-commerce site to streamline ordering for our realtor clients. Example:
· Local products made in the USA
I have in mind for a specific client something that can be useful like a cutting board.
I can get an inexpensive metal plaque with my contact information and place it on the bottom.
Every time they use it, my name will be on it and only on view when they need it.
Otherwise, who knows if they'll remember me for a referral after a few years?
With my business information on it, it's advertising so I can deduct it.
I'll be more consistent with subsequent gifts.
One thing I love is Lowes gift cards. Lowes has a realtor program which also allows you to send coupons to your buyers and sellers and also gives you a discount as an agent to purchase a gift card, It is fantastic! My clients have always appreciated this gift as it helps them to get fans, light fixtures, paint etc. that can be costly after closing. Another great idea is with Odenza . They have vacation packages for your clients. I have done this also where I purchase a cruise for two. Either way, they will love it!
Best of Luck!
Hill and Associates
Hope this helps!
A gift of good health. Health. The one thing that matters.
Other ideas we are considering: (1) a photo of the clients home made into a puzzle and (2) monogrammed towels.
This Christmas, we ordered 50 bags of "Highlander Grog" coffee (2 lb bags) ... attached a label with our logo and "Christmas Message" and hand delivered it to our most resent clients.
Just a few ideas that might make a lasting impression.