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Ok, I have a moral question about agents using this website. Yesterday a person asked a specific question

about housing in Boulder (and I'm based in Boulder so I answered the question). Another agent in another STATE answered as well and offered to refer them to someone (of course for a referral fee to them I'm sure). In my opinion she offered nothing useful to this person and is just trolling for referrals. If it's a generic question, I have no problem with someone from another state/area answering, but this was pretty blatant in my opinion. How do you deal with this?
 
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Real Estate Pro
in Boulder
Jenny Lane, Real Estate Pro in Boulder in Boulder
Answers (10)
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Jim Hirschho… was FIRST TO ANSWER
I think this is what killed (or at least maimed) the Q+A over at Localism/ AR. Instead of working on creating a web 2.0 community it fostered a bunch of competing buffoons fighting for table scraps.

Wed Apr 30 2008, 23:29
 
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I would agree with what Elv!s mentioned... the general public probably sees right through this type of post for exactly what it is... non-advice and rolls their eyes accordingly! We probably shouldn't understimate the users of this site. That goes both ways... don't underestimate that your non-advice post won't be taken as horse puckey and don't underestimate the savvy surfer that is frequenting our "Voices." However, I share your frustrations!

Thu Apr 24 2008, 00:42
 
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Get over it! You must see yourself as a global agent in a global market. Your license may limit you in showing properties abroad, but part of the benefits of licensure is that you can refer anyone, anywhere, at anytime. Don't take the offer as a personal attack against you or your position as a intrastate realtor, but rather, how can you develop a value proposition that "sets you apart" across the globe. This is a national and global network, expand your borders!

Wed Apr 23 2008, 20:37
 
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It is an interesting point. Two things I find a little troubling. I have noticed agents answering questions outside of their likely area of expertise. There are some issues about Real Estate that may lend themselves to any agent being able to assist, but there are quite a few agents who offer nothing but I can refer you to an agent.
If they actually know a great agent in that area, that is helpful. If they are offering no knowledge and just trying to squeeze a referral fee, I think it reflects poorly on their intentions. I hoping this is not the point of the site.
The other issue I find troubling is similar; agents that answer a question with one or two non useful sentences just to be first. I like to get the first answer spot, but our goal I am hoping is to help people, not a contest of speed.
i think it is a great question, thanks!

Wed Apr 23 2008, 16:57
Web Reference: http://www.LGRealtor.com
 
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I don't think you should be answering that sort of question. You should stick to your own state, and for that matter, whatever county you are comfortable with as well.

Wed Apr 23 2008, 15:42
 
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Thank you for everyone's responses. I suppose enough thumbs downs will eventually catch up with this person and it will hurt her business locally as well when customers read her profile.

Wed Apr 23 2008, 12:36
 
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If you read Trulia's community guidelines, you'll see that this kind of action is highly discouraged.

But I think that the general public is smart enough to discern the difference between agents who are adding value to the conversation, and agents who are just out there shilling for business.

Wed Apr 23 2008, 11:22
 
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I agree. I think if you are going to provide information on any topic you are doing an injustice to all agents by not being informed. I live in TN & I know nothing about CO.

Wed Apr 23 2008, 11:16
 
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I agree with you. If you are not qualified to answer a question, you should not. Nor should an Agent use a out of state questions a referral tool. Thats not what a customer expects and a good Agent should always be geared to fulfilling customer expectations.

Wed Apr 23 2008, 11:14
 
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FIRST ANSWER
I would ask if the rules have been set up on here or is it more of an ethical question. If agents are using this as a tool to get more business, then we all have to accept that premise. You can always send a note to them directly.

Wed Apr 23 2008, 08:34
 
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