Question Details

Aaron Sims, Real Estate Pro in Birmingham, AL

My profile views & blog views all reset to zero a few days ago. My voices activity still shows zero. Anyone else having this issue?

Asked by Aaron Sims, Birmingham, AL Fri Sep 21, 2012

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8
BEST ANSWER
Questions similar to yours were posted within the past two days. The answer back from Trulia is that they are aware of the problem and they are in the process of correcting it. Not to worry . . .your voices activity with go back to where it was before.
1 vote Thank Flag Link Fri Sep 21, 2012
Hi Everyone,

Our engineers are still hard at work on this issue and, though we don't have a specific time-frame for a fix, we do hope to have your points restored soon.

Thank you all for your continued patience in the meantime.

Emily
1 vote Thank Flag Link Tue Sep 25, 2012
Me as well...I contacted customer service and got an email back saying there is a bug that they are working to correct. 2 days have past and my profile and blog views are at 0.
1 vote Thank Flag Link Sat Sep 22, 2012
My Voices Activity point balance has been negatively affected twice over the past couple of months. The last time it happened, Trulia fixed the problem within a few days.

Chad Gray PA, Realtor
Luxury Living Fort Lauderdale
Coldwell Banker Residential Real Estate
754-300-6040
1 vote Thank Flag Link Sat Sep 22, 2012
It happened to me too, however I sent an email and it was corrected by the next day.
1 vote Thank Flag Link Fri Sep 21, 2012
Yes I am. What gives??? I sent an email to Trulia. I hope they get this cleared up ASAP!!!! I was close to VIP2 status
1 vote Thank Flag Link Fri Sep 21, 2012
Hi J. Aaron,
Yes, numerous members are experiencing this problem and they say that the engineers are working on it. This does happen from time to time and they usually restore any lost points.

Hang in there!

Laura Feghali
Prudential Connecticut Realty
1 vote Thank Flag Link Fri Sep 21, 2012
Thanks for the update! Please keep us informed!
0 votes Thank Flag Link Tue Sep 25, 2012
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