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Stacy Carter, Real Estate Pro in Roswell, GA

Listing Agents...how far will you go to sell your listing?

Asked by Stacy Carter, Roswell, GA Thu Apr 14, 2011

Post your best "above and beyong the call of duty" story. I'm a clean freak and have been known to clean refrigerators, wash windows and dust the entire house. What about you?

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Here is my "above and beyod the call of duty story".

A friend of a friend was trying to sell his townhome which was on the market with the same agent for over 2 years. It was reduced again and again but they had no traffic and no buyers. The townhome was full brick with a new roof, with an enclosed brick patio, a large kitchen, dining room, huge living room, huge den with working fireplace, and three bedrooms 2 and 1/2 bathrooms. They had low HOA dues, had two large pools, tennis courts, beautiful landscaping, and most units sold quickly in this highly desireable SouthPark location. So why had it not sold?

They asked me to take a look. I told them I was going to be honest.

I opened the door. It had NEW baby blue carpet throughout. It had mustard yellow crown moulding througout. It smelled of cats, marijuana, garlicky chinese takeout, and had a moldy aquarium with mold growing up the grasscloth wallpaper. The kitchen had never been updated and was like a cave with no windows, oversized soffits and dark brown ugly cabinets. No wonder!

The townhome price had been dropped to $130,000. But nobody wanted to take on this big of a project. And the listing agent had told the seller many times that agents had walked in the door and left without even going upstairs.

I told the seller, let's list it for $189,900 and give me a budget of $14,000 to make some improvements and I guarantee it will sell. He didn't believe me. Questioned every decision, but ultimately got a HomeDepot card and gave me carte blanche to hire a friend and his handyman to make improvements. We got to work-- and I do mean that I pitched in.

Here's what was done for $14,000. We gutted the kitchen, removed the soffit, put in a passthru window with trim and a shelf and assembled stock cabinets from HomeDepot. We had appliances delivered and installed. We put in a tile backsplash. We installed a countertop and had halogen track lights. All stock from HomeDepot.

We painted the cabinets and replaced hardware and bath fixtures in all bathrooms. No cabinets were removed. We removed the wall to wall mirrors and replaced with large stock framed mirrors (about $99 each). We had the wall tile professionally painted white and the metal tubs refinished. We worked with the yellow and brown floor tile as a design feature so that it did not have to be removed, but the same tile on the walls was too much.

We had ALL the walls and trim painted. We had the popcorn ceilings downstairs removed and had all the ceilings painted. We painted over -- with many coats of Kilz primer -- the grass cloth, but did not remove it. It came out stunning!

We replaced the non-working sliding glass window with a stock double french door by Atrium from HomeDepot. We installed matchstick roller blinds, installed curtain rods, and had the homeowner's draperies professionally drycleaned.

We had the handyman take up the NEW baby blue carpet in the entry hall and dining room only-- yes there was wall to wall carpet EVERYWHERE!. We replaced these two areas only with glue down real wood parquet flooring. We replaced the chandelier in the dining room with an inexpensive one from HomeDepot.

We had the HVAC system professionally serviced and all the vents professionally cleaned.

And within the first 30 days DURING RENOVATION we had our first offer! Our list price was $189,900. Our first offer was $180,000 with no concessions! The seller netted a PROFIT of over $32,000 from what he had it previously listed for-- and he had not even had a buyer at that lower price because of condition.

[ I can email photos if you send me your email address. I'm posting a link, but it will usually only work for 30 days. ] PHOTOS: http://tempo.carolinamls.com/Pub/EmailView.asp?r=598804002&a…

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Nate Wolf was recently named a FIVE STAR REALTOR by Charlotte Magazine. He is a top producing real estate sales broker, representing both buyers and sellers. He is a member of the National Association of Realtors, The Charlotte Regional Realtors Association and the Carolina Multiple Listing Services. He is licensed in multiple states and serves all areas of Metro Charlotte from Lake Norman to Lake Wylie and Uptown / Center City to SouthPark and Ballantyne.

http://www.natewolf.com
charlotte mls realtor home listings
http://www.CLThome.com
Web Reference: http://www.natewolf.com
1 vote Thank Flag Link Fri Apr 15, 2011
I’ve been known to “help” paint, move furniture and do a little yard work. I have one really big beyond the call of duty story where I helped a client remodel an old kitchen by stripping a few layers of paint off her kitchen cabinets. She realized she really needed to do something in the kitchen and was short of cash to get it done. Helping to that extent was probably a onetime thing but, spending a few hours to assist the seller prepare their home for sale helps me get it sold. It’s also a great way for me to make a more lasting connection.

David Sciplin
Real Estate Consultant
Better Homes and Gardens Real Estate
408-647-6326
1 vote Thank Flag Link Fri Apr 15, 2011
I recentlt sold a home that was on the market for one year. It was a great house, but everything in the home was white. I got a paint chip wheel and went to the seller and helped her pick colors to paint three rooms. I also brought over some staging supplies and helped her make her home more homey. She sold it in three weeks.
0 votes Thank Flag Link Fri Apr 15, 2011
Garage sales are always great opportunities. Then there's the city council meeting to attend to have easements removed, and taking fido for a walk with the ever convenient plastic bag. All are relatively normal in this business. However, the frightened seller needing someone present until her fear ebbed was quite the unexpected experience. So often, we are not aware of the depth of the relationships created through this business. Who would think to call their Realtor when a bump in the night is heard.
Web Reference: http://www.MyDunedin.com
0 votes Thank Flag Link Fri Apr 15, 2011
Garage sales are always great opportunities. Then there's the city council meeting to attend to have easements removed, and taking fido for a walk with the ever convenient plastic bag. All are relatively normal in this business. However, the frightened seller needing someone present until her fear ebbed was quite the unexpected experience. So often, we are not aware of the depth of the relationships created through this business. Who would think to call their Realtor when a bump in the night is heard.
Web Reference: http://www.MyDunedin.com
0 votes Thank Flag Link Fri Apr 15, 2011
A slow Open House is ideal for the cleaning part. The garage sale was prime networking hours I suppose. Stripping the cabinets sounds like that would have been at night!

I also plant flowers and weed flower beds.

Stacy
0 votes Thank Flag Link Fri Apr 15, 2011
Wow. I don't have any stories to share like this. I have washed windows for photos that I thought were going to show the dirt in my photo, but I wouldn't do these things. How do you have time for that?
0 votes Thank Flag Link Fri Apr 15, 2011
Bravo David!

I worked a weekend garage sale with my seller once. She was selling her stuff and I was trying to sell the whole house! It was a great way to meet the neighbors as well.

Good stuff!

Stacy Carter
0 votes Thank Flag Link Fri Apr 15, 2011
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