My understanding is that most people place their trust and money where they can see visible results.
Paying attention? I think, "is there a heart beat" would be more appropriate.
who calls and calls as the prompter flashes on.
Peddling broken promises over the phone,
hour by hour, no after no, he can't wait to be gone.
We've got a new concept, a platform is grown,
sell the vision, the dream then you can go home.
Eyes without light,
Action without purpose,
They are a big company now, with drones at their service
Keep calling those agents until they purchase!
I also advised him, never use "... I'm reaching out to you..." in a sales message. The assumption that I am drowning and need a hand up is both inaccurate and insulting.
Trulia has serious technical problems, who in the world in hiring their techs?? Talk about fixing one issue and screwing up 5 features that were working perfectly fine. This is beyond comical!!
Does anybody care to explain how does listings show up and disappear from my profile, how do my own pictures, current status and list prices are different from MLS??
I am getting a dozen calls everyday for the past week for a property in Miami Springs that I recently sold for $305K and shows active in my profile for $160K. The property was listed for $320K, figuring Trulia added a 50% off coupon?????
I am especially interested in the "success" part of your title, as I have been completely unsuccessful in getting a response from Trulia regarding 2 problems I am having.
They assigned me a "case" number........but nothing has happened, nor have I heard from anyone, nor have the problems been corrected This has been ongoing for a number of weeks.
1. I cannot post a blog
2. I have stopped receiving notifications when new responses are posted on forums I have visited
Thank you in advance.............I hope!
Also, why do they need to have such complicated spam filter passwords? Half the time you can't even read one of the two words. Zillow seems to get by just fine with three numbers.
Isn't there a better way to communicate with us i.e. a personal email, a blog post put out by Trulia staff with several updates keeping us up-to-date or more attention and response given to negative Q/A discussions such as this?
Just take a look at some of the long standing members on this thread who've been loyal and supportive contributors for so many years and who've been there to support and promote Trulia from the beginning. All we ask is for some positive and communication on a much more timely basis. But once again I/we thank you for the important information you have communicated to us.
I'd started replying to each of the comments then realized it would be better to post an "answer" here versus discussion thread for the sake on not reposting the same thing a half a dozen times.
Okay...now hang in there because I know this answer is not going to be what you're hoping for, but part of what I'd like to do going forward is provide more transparency about what we've got in the hopper happening on our side. So...here we go:
The reason you're not receiving email notifications is because since the spam in the community has been so prevalent we have temporarily paused those. I recognize this is not a great solution as that's part of the workflow that notifies you when new questions have been posted, but since the spam attacks have been occurring on older Q&A it was triggering many unhelpful/unintentional emails. Once we get the spam squashed, we will turn those back on and it should resume as normal.
Thank you for your patience and understanding. I realize it's been a long rocky road on the community front.
Community Leader, Trulia
I've been having these same issues. Not getting responses, notifications, etc. I opened a customer support ticket about some distortions to many of my posts. I keep getting old comments to questions and blogs that I asked months, even years ago. I'm totally baffled. I received a response from Trulia advising me that they indeed opened a ticket and asked me to remit additional information to them which I have. All to no avail. It's almost as if they are trying purposefully to discourage us or maybe even quit Trulia althghther.
Will Trulia get better? I'd say yes. Is that good enough for me? I'd say yes, again!
The "sales arm" and the technical staff don't communicate well with each other, at least that we can tell. I've been in touch Ali McCourt, Sr. Marketing Manager, Community + Social email@example.com
Let here know your issues. She's a new hire to help.
Instead of uncessantly complaining, make the most of it.
Since real response to citizens is compromised use Truilia for what it CAN do for you.
Get over it!
Meanwhile have some fun. If you can't do it here they someplace else.
Trulia is broke. we can't fix it. There is no changing that.
In time this will change. When it does I'm confident we will all get anohter opporunity to 'Win an iPad' and all the ohter nonsense we've seen in the past.
To be direct, the anarchy currently existing is entertaining a fun.
Read this closely.
YOU CAN NOT MAKE THIS MORE IMPORTANT TO YOU THAN IT IS TO TRULIA.
So, have some fun.
Many consumers must think no one has bothered to reply to their questions because Trulia hasn't bothered to post any notice alerting their visitors that the site (Q&A section) is NOT FULLY FUNCTIONAL, and that they will need to check daily by scrolling down on their profile, to see if anyone replied to their questions.
Consumers are asking questions about issues/problems they are having here, and NOWHERE have I seen any staff give them the courtesy of a response.
It wasn't like this in the past.
There used to be a staff member who would jump in and make sure any site issues were addressed.......it's like this part of the site is the forgotten child
It's a shame
in response to your question to me .......I tried to post a blog here, on trulia, in the blog section.......nothing happened. This has been an on again, off again problem for me over the years........no one has followed up even though I was assigned a "case number".
I have a new glitch as of this evening!...... ..when I let the mouse hover over my photo, my numbers of questions and helpful answers are missing...also missing on my profile page!
I am really at the point of not caring........btw - if you have an email address to share, I'd rather use that than take up space on a thread with my personal issues.
Thanks ........you're the first "live" person (staff) who has dropped into any of the threads in a very long time........
Maybe I'm just an old fogy and not with it nowadays but it just seem like it's been way overused and it's always sounded kinds awkward to me for some reason. But then this is America and we're all allowed to express ourselves anyway we wish.
I thought Active Rain may have been a positive acquisition and influence on them as AR rarely if ever seems to have these types of issues. Don't get me wrong. I've been a contributing member for several years. Almost as long as I've been a member of AR.
But I've been noticing the quality control, attention and support from Trulia staff go continually down hill every since Emily got promoted. Add to that all the focus they continue to put on trying to sell their members advertising, zip codes, etc seems to be their top priority nowadays.