I sent them an email asking for payment again. After the last time, I felt they would never pay me, and today's email pretty much made it clear:
Due to unforeseen circumstances Evaluation Solutions, ES Appraisal Services is ceasing operations. Any inquires should be directed to :
Bradley R. Markey
Stutsman Thames & Markey, P.A.
50 N. Laura Street, Suite 1600
Jacksonville, Florida 32202
(904) 358-4001 (Facsimile)
Be careful, I have an established relationship with this company and it was still impossible to get paid. My bill, and I have the pay stubbs to prove it, got above $10,000 and then $5,000 several times before gettting paid. They expect a BPO done the next day but have no legit payment schedule.
Use other companies, they pay more, give you more time, don't have rediculous comp rules that can get you into trouble, and pay on a schedule. We cut them off because I shouldn't have to ask multiple times to get paid. One time I got 4 emails stating my account has been escalated to accounting for review over a 2 week period. This is meant to appease you and keep you quiet. I seriously wonder how much interest they collect with the money sitting in their bank account when they hold out on paying us.
Their clients (some) are unaware of the payment problems and comp rules, and when I brought this up Eval had no response other than, THEY CONTACTED YOU? They sounded very worried.
We deserve the same respect we give them!
Go there and join others in networking with problems and solutions to many questions we all have.
They have a list of reputable companies doing BPO requests and other helpful information.
If anyone hears of a way to get paid please post on this site. I will be contacting their attorney and will post any outcome from that.
Good Luck Everyone.
Sharon Letson, Broker
Paramount Realty, Willard, MO
I just went through a mountain of BPO files to see who I need to chase down for payment. I had 4 BPOs from Evaluation Solutions on January 28th, 2011. My first order from them. They were nice enough on the phone and all the properties were in the same sub-division so I accepted. It appears they paid on April 20th for all 4 BPOs. Not the fastest but they did pay.
I am glad to hear my suggestion to send them a Demand Letter got them to pay you for at least 3 BPO's. I want to thank you for letting the agents on Trulia know about the firm's shady practices. I would carefully read your Agreement with them to see what is says about payment turn times (if any) - they may be in breach of thier own Agreement. It might be a good idea to let the clients of ES (banks) know how they treat vendors - or at least suggest to ES that will be your next step - might get some action.
Sounds like this company is just asking for a group of fed up agents to get together and do a class action suit against them.
Have you called them? Are they a real BPO/asset management co?
Did you have to fill out a w-9 and provide your company's E&O policy? IF NOT, you may have been dooped.
Good luck getting paid for what you have already done. That's not fair at all!